Context & Environment

As a Front Office Sales Support Administrator, you will work closely with our National Account Managers and Sales Relationship Managers to grow and service an expanding portfolio with our key customers.

You'll be preparing reports for Account Managers, handle customer calls and generally assist in the smooth running of the Operations team function.

We are pleased to offer this role as a 12 month fixed term opportunity.

Activities

To be a success in this role, you'll need:

• Excel experience - intermediate level
• Good administrative & IT skills
• Strong communication and interpersonal skills
• Strong attention to detail
• Commitment to quality

Candidate Profile

The role includes, but is not limited to:

• Processing Gas and Electricity tenders (and related) information in accordance with guidelines and SLA's
• Work closely with other Support teams to ensure Gas and Power confirmations are completed within industry standards
• Work to KPIs to ensure tenders meet their deadlines
• Maintain relationship between Sales and other TGP departments
• Data validation, ensuring data is cleansed before entering into in-house systems with attention to detail
• Process gas and electricity acceptances, including loading, pricing and scanning in accordance with guidelines and SLAs
• Provide general & bespoke administrative support to the sales team and direct customers
• Managing credit checks for the sales team, in accordance with SLA's
• Liaise effectively daily by telephone with customers, consultants & Account Managers and assist with queries and enquiries
• Update and maintain various logs and sending reports to customers as requested
• Manage any reports required and complete in the specified SLA

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

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We are based at the Kingswood Field offices at Tadworth, KT20 6RP, a 28-acre office campus site set in the Surrey countryside with Trail walks.

You will enjoy a modern vibrant and friendly working environment, which includes an onsite restaurant and café with a wide range of options available and coffee shop. There is a state-of-the-art on-site onsite gym run by Nuffield, with classes on set days in the mornings, at lunch and after work hours.

We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you've made the most of the Cycle-to Work scheme), or if you will be using public transport we have a private shuttle bus service that regularly runs between train stations and the office at peak times.