Job Description

Overview

We are seeking an Administrative Assistant to join our teamin

Santa Fe or Las Vegas, NM.

We are gearing up for a high-volume hiring effort in support of the Hermit's Peak / Calf Canyon claims operation through DHS. This project is part of a major federal effort supporting the FEMA Hermit's Peak / Calf Canyon Claims Office, which was established to compensate New Mexico residents impacted by the Hermit's Peak and Calf Canyon wildfires and subsequent floods. This work directly serves the communities of northern New Mexico, helping families, businesses, and local landowners recover and rebuild.

This position supports the FEMA Hermit's Peak / Calf Canyon Claims Office by providing organized, accurate administrative support that ensures case files and correspondence are properly maintained. Work includes document tracking, claimant communication, mail operations support, and assisting claims and management teams with data and record accuracy.

Your role

• Track, organize, and maintain claim documentation.
• Provide administrative support for claims processing and file movement.
• Handle data entry, record updates, and correspondence.
• Support mail, intake, and document routing processes.
• Maintain professionalism when interacting with survivors, FEMA, and staff.

About you

• Education: High School Diploma.
• Experience: 10+ years administrative experience including customer service, data entry, document processing, records management, correspondence, and policy-based work.
• Skills: Strong communication, accuracy in document handling, ability to learn claims systems and follow federal guidance.
• Use of Technology: Proficiency in using administrative software, claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
• Administrative Knowledge: Proficiency in administrative activities within an organization including customer service, data management, records management, time management, workload balancing, data reporting and tracking, and other administrative duties.
• Clear and Effective Communication: Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
• Client Requirements: Candidates must be U.S. citizens and able to obtain a FEMA Badge (Public Trust clearance). This includes passing a background investigation, fingerprinting, and completing required FEMA security forms. Badge issuance is required prior to deployment or site access. Offer of employment is contingent upon ability to obtain/maintain FEMA Badge and DHS clearance.

Rewards & benefits

At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.

Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation range is between $28.00 - $32.00/hour annually depending on skills, experience, and geographical location.

Are you ready to expand your career with us? Apply today and help us shape something extraordinary.

AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability

Please review AtkinsRéalis' Equal Opportunity Statement here.

AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.