Description du poste

Type de contrat

CDI-Temps plein

Fonction

Fonctions Supports - Informatique

Intitulé du poste

Finance & Procurement Corp Applications RUN Manager H/F

Description de la mission

Manager of L2 & L3 run & support activities on Corporate Finance & Procurement Applications:

-Finance applications (not limitative) : SAP FI/CO, Dynamics AX, ANAEL, Cegid Tax Ultimate, ETAFI CCA Report, Side Trade, Cubicus, GetPaid, Netting
-Procurement applications (not limitative) :Coupa, Basware, Egencia; Notilus, BAPS, VGI, Geofleet, Dilitrust...
Under the responsibility of the Corporate Support and Service Manager, you will be in charge of the operational management of RUN Finance & Procurement Applications teams and following key activities :
-Incident management and Application Support
-Smooth transition from Build to Run
-Proxy collaboration with Application Owners and Build

Teams as per GIS optimization plan and existing governance
-Collaboration with Technical Teams
-Operational Management of Finance & Procurement RUN Teams
-Functional Expertise and Support for Accounting Closures
-Transitioning RUN Applications to a New SAP / COUPA Environement

Incident Management and Application Support (ITIL framework)
-Manage application incidents in coordination with support and IT production teams.
-Ensure fast and efficient resolution of incidents and service requests to maintain business continuity in Finance and Procurement.
-Implement and monitor performance indicators (KPIs) related to application support.
-Document and improve Incident and Problem management processes.

Transition from Build to RUN Applications
-Actively participate in transitioning applications from project development (Build) to operational support (RUN).
-Ensure best practices are applied when transferring developed applications to the production environment.
-Collaborate with project teams (Build) to anticipate and secure production releases.

Collaboration with Technical Teams
-Coordinate actions with technical teams responsible for IT production (ISSC).
-Ensure proper functioning of interfaces and infrastructure supporting Finance and Procurement applications.
-Act as the key point of contact between business teams, technical teams, software vendors and AMS providers.

Functional Expertise and Support for Accounting Closures
-Provide functional support for Finance and Procurement applications, particularly during accounting closure periods.
-Monitor end-of-month processes and resolve potential application issues.
-Work closely with accounting and finance teams to ensure data reliability and process efficiency.
-Possibly ensure on-call services

Transitioning RUN Applications to a New SAP/COUPA Environment in the specific context of GEODIS (FIT Program)
-Oversee the migration and continuity of service for existing applications into a new SAP and COUPA-based environment.
-Support users in the transition and skill development for new tools.
-Define and implement training and support plans tailored to the transition

Profil du candidat

Master Degree's (BAC+5) in IT with minimum 5 years experienecs in IT support.
Significant experience in managing Finance and Procurement applications in a RUN environment.
Experience in transitioning applications to SAP/COUPA is a plus.
Proven experience in incident management and application support.
Proven experience in managing IT teams
ITIL certification is a plus

Technical and Functional Skills
-Expertise in incident management and application support.
-Strong knowledge of Finance and Procurement processes (accounting, management control, purchasing, etc.).
-Experience in transitioning applications from Build to RUN.
-Familiarity with SAP environments (FI/CO modules) and COUPA.
-Experience in application migration and transformation.
-Proficiency in ITSM and AGILE tools (ServiceNow, Jira, etc.).
-Mastering of ITIL principles (incident management, change management, problem management).

Interpersonal and Organizational Skills
-Excellent communication and coordination abilities.
-People and Team Manager abilities (hiring, personal development, animation & communication, mentoring, coaching)
-Strong service orientation and commitment.
-Ability to work under pressure, particularly during accounting closure periods.
-Analytical and problem-solving skills.
-Ability to collaborate with multidisciplinary and international teams.

Temps de travail en %

100

Lieu de prise de service

Lieu de prise de service

Europe, France, Île-de-France, Hauts-de-Seine

Ville(s)

LEVALLOIS-PERRET

Critères candidat

Niveau d'études min. requis

BAC+5 / MASTER

Niveau d'expérience dans la fonction

Confirmé (5 à 10 ans d'expérience)

Langues

Anglais (Maitrise Courante)