About Us

We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky.

IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.

Purpose of the role

This role is built for a hands-on sourcing specialist who can operate at pace. The primary focus is to run multiple, complex RFPs in parallel within the Lounges category, while also flexing into transformation-led sourcing opportunities across Hotels, Transport and Disrupted Passenger (IROP/EU261) spend.

The successful candidate will be comfortable managing high volumes of live sourcing activity, cutting through complexity, spotting cross-category synergies and applying commercially creative solutions to drive tangible cost outcomes.
This is not a strategy-only or people-leadership role. It is for someone who enjoys doing the work: structuring RFPs, driving negotiations, landing contracts and unlocking value in operationally complex environments.

Your responsibilities

• Independently manage multiple concurrent RFPs across the Lounges category, including new lounge openings, contract renewals, monopoly negotiations and alternative lounge solutions.
• Own the end-to-end sourcing lifecycle: scope definition, supplier engagement, commercial evaluation, negotiation, contracting and handover.
• Apply pace and discipline to deliver outcomes in time-critical, operationally sensitive environments.
• Support and deliver sourcing activity linked to Disrupted Passenger / IROP spend, covering hotels, transport and related services.
• Identify and execute cost avoidance, leakage reduction and efficiency opportunities linked to irregular operations and EU261 exposure.
• Collaborate with Finance, Ops and Transformation teams to convert operational pain points into commercially viable sourcing solutions.
• Go beyond unit-rate negotiations to drive value through:
  • Supplier consolidation and aggregation
  • Specification and service-model optimisation
  • Bundled and cross-category sourcing opportunities
  • Commercial mechanisms aligned to utilisation and demand volatility
• Identify synergies across lounges, hotels and transport where similar suppliers, service models or governance structures can be leveraged.
• Work directly with airline, airport and operations stakeholders to translate operational requirements into executable sourcing strategies.
• Lead commercial negotiations with suppliers, including challenging discussions in constrained or monopoly markets.
• Ensure sourcing decisions are pragmatic, defensible and operationally deliverable.

Your skills, experience and qualifications

Essential

• Strong background in procurement and strategic sourcing, with clear evidence of delivering outcomes through RFP-led processes.
• Demonstrated ability to run multiple sourcing events simultaneously and maintain control, quality and pace.
• Experience sourcing services-heavy, operational categories (lounges, hospitality, travel, facilities, transport or similar).
• High commercial capability: negotiation, cost modelling, supplier evaluation and contract structuring.
• Comfortable operating in ambiguous, fast-moving environments where priorities shift.

Desirable

• Experience linked to Disrupted Passenger, IROPs, crew hotels or transport sourcing.
• Exposure to transformation-led procurement or complex operational change environments (aviation, travel, large-scale services).
• Understanding of cost vs experience trade-offs in customer-facing services.

What we offer

• The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
• The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law