Purpose

The Manager, Procurement is responsible for leading and strengthening the organization's end-to-end procurement function, ensuring strong governance, commercial value, and regulatory compliance across all sourcing activities. The role ensures cost efficiency, transparency, and vendor performance while supporting the business with reliable procurement processes that meet financial, operational, and central-bank requirements. As a strategic partner, the Manager enables scalable growth and operational excellence across all markets and categories. As Manager he will report to Head of Sourcing on all Procurement and sourcing activities.

Context

Ooredoo Fintech (OFT) is a fast-growing scale-up on a mission to empower people and businesses across the MENA region with innovative financial solutions. Backed by the strength and heritage of Ooredoo Group and driven by a passionate team, we deliver secure, intuitive money tools through our brands: Ooredoo Money, walletii, and m-Faisaa, serving users in Qatar, Oman, and the Maldives. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.

Role Accountabilities

The Manager, Procurement is accountable for establishing and enforcing procurement governance, delivering commercial value, and ensuring full regulatory and audit compliance across all sourcing activities. The role is responsible for leading high-value procurement initiatives including Direct Negotiation, RFPs, managing vendor performance, and safeguarding the organization against commercial, operational, and regulatory risks. Additionally, the position is accountable for optimizing total cost of ownership, maintaining transparent procurement processes, and enabling business continuity and strategic growth across all Fintech markets.

Key Performance Indicators (KPIs)

Procurement Governance & Compliance KPIs:

• Policy Compliance Rate (DRM, Procurement Policy, TC Charter)
  % of transactions fully aligned with approval matrix and procurement rules.
• Audit Findings & Remediation Closure
  Number of audit issues raised (internal audit, central bank, compliance) and on-time closure rate.
• Supplier Due Diligence Completion
  % of vendors fully screened for AML/CFT, data privacy, sanctions, and risk scoring.
• Traceability & Documentation Accuracy
  % of RFPs, evaluations, approvals, and contracts complete and audit-ready.

Financial & Commercial KPIs:

• Annual Savings Delivery
  Target % and value of realized savings (hard savings + cost avoidance).
• Total Cost of Ownership (TCO) Reduction
  Demonstrated optimization across strategic categories.
• Payment Term Optimization
  Achievement of improved supplier payment terms aligned with working-capital goals.
• Budget Accuracy & Forecast Reliability
  Variance between forecasted procurement pipeline and actual spend/outcomes.

Sourcing & Contracting KPIs:

• Timely Execution of Strategic RFPs
• % completion of annual sourcing plan and RFP milestones.
• Cycle Time for Procure-to-Contract (P2C)
• Reduction in sourcing and contracting lead times.
• Contract Quality & Compliance
• % of contracts with correct clauses (performance, indemnity, DP, exit, SLA/KPI).
• Vendor Negotiation Effectiveness
• Measured commercial gains vs. baseline proposals.

Vendor Performance & Risk Management KPIs

• Vendor Risk Mitigation Execution based on Gatekeeper metrix: Number of medium/high-risk vendors with mitigation plans executed.
• Supplier Rationalization & Categorization: Reduction in vendor fragmentation and better category focus.

Digital Transformation & Process Excellence KPIs

• Procurement Automation & System Utilization: Adoption of Ariba/Odoo/SAP/iCertis CLM tools (transactions processed, workflows automated).
• Process Improvement Delivery: Number and impact of simplification or efficiency projects delivered.
• Dashboard & Reporting Accuracy: Timely submission of spend analytics, Power BI dashboards, KPI reports.
• Ooredoo Group Reporting: Annual Sourcing Plan and Quarterly Procurement Performance

Experience

Procurement & Sourcing Experience

• Minimum 6-8 years of progressive experience in procurement, strategic sourcing, vendor management, or supply chain.
• Proven track record of running complex RFPs, competitive sourcing events, and strategic negotiations delivering measurable commercial outcomes.

Leadership & Governance Experience

• At least 2 years in a supervisory or leadership role, managing procurement specialists or cross-functional sourcing teams.
• Experience establishing or enforcing procurement governance, approval workflows, and policy compliance (DRM, TC, audit frameworks).

Industry & Regulatory Background

• Experience within Telco, IT, FinTech, financial services, or other regulated industries where central bank, AML/CFT, and data-privacy requirements are critical.
• Strong familiarity with vendor risk management, due diligence processes, and regulatory compliance expectations.

Contracting & Vendor Management

• Hands-on experience in contract lifecycle management including drafting, reviewing, and negotiating terms (SLA/KPI, indemnity, DP, performance, exit clauses).

Digital Procurement & Process Excellence

• Experience implementing or working with procurement digital tools such as SAP Ariba, SAP, Odoo, or iCertis

Minimum Entry Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Procurement, Finance, Project Management, or a closely related field.
• Minimum 6 years of progressive experience in procurement, strategic sourcing, vendor management, or supply chain.
• At least 2 years in a leadership or managerial role overseeing complex procurement activities.
• Proven experience running high-value RFPs, complex negotiations, and managing multi-category supplier portfolios.
• Experience working in telco, financial services, FinTech, telecom, or other regulated industries.
• Proficiency in procurement systems such as SAP Ariba, SAP, Odoo, iCertis, or equivalent.
• Strong leadership and stakeholder-management capabilities.
• Ability to work in a multi-market, fast-paced, regulated FinTech environment.
• Excellent communication skills, with fluency in English