SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn't perfectly align with the job description. Whilst we'll always strive to be better, we're proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Is the next step in your career at SMBC Group EMEA? We're looking for a Supplier Relationship Manager (SRM) to join the Procurement Team

1. Responsible for managing and optimising the performance, value, and risk profile of designated third-party suppliers across SMBC EMEA.
2. Lead supplier engagement, governance, contract performance monitoring, issue resolution, and continuous improvement initiatives to ensure suppliers deliver against contractual commitments and business expectations.
3. Lead the evolution and continuous enhancement of the third-party supplier segmentation framework to enable improved risk management, performance oversight, and strategic supplier engagement.

• Demonstrable experience in Supplier Relationship Management, Procurement or Third-Party Risk Management within a regulated or financial services environment.
• Strong experience managing complex vendors, contracts or service arrangements.
• Proven ability to develop governance frameworks, KPIs, and supplier performance metrics.

Business Area

The Procurement & Third-Party Management team are responsible for Supplier Strategy, Contract Management, Service Monitoring, Invoice Management and Third-Party Risk Management. This includes large scale outsourcing.

Position Description

Supplier Relationship Management

• Lead day-to-day and strategic management of assigned suppliers, acting as the primary point of contact for internal stakeholders.
• Drive a consistent and structured SRM approach aligned with the TPM framework.
• Build and maintain strong relationships with suppliers to ensure transparency, trust, and collaboration.

Performance & Contract Management

• Develop and manage supplier KPIs, scorecards and performance metrics.
• Conduct regular performance reviews, service reviews and governance meetings.
• Track and report on performance trends, escalations, risks, and improvement plans.
• Ensure suppliers meet obligations related to service delivery, compliance, and contractual commitments.
• Support contract renewals, amendments and commercial negotiations in partnership with Procurement.

Risk, Compliance & Governance

• Maintain accurate documentation, audit trails, and supplier data within internal systems.
• Support supplier segmentation and governance frameworks.
• Value Creation & Continuous Improvement
• Identify opportunities for cost savings, efficiency improvements and enhanced service quality.
• Promote innovation and continuous improvement initiatives with strategic suppliers.
• Monitor spend and ensure alignment to budgeting, forecasting, and category strategies.

Stakeholder Engagement

• Partner with business stakeholders to ensure that supplier performance supports operational and strategic needs.
• Facilitate strong cross-functional collaboration across Procurement, Risk, Legal, Infosec, Finance, and the business units.
• Provide clear and concise reporting for leadership, governance forums and committees.

Competencies

Customer Focus
Driving Change
Driving Results
Embraces Diversity
Enterprise Leadership
Judgement and Decision Making
Risk Management
Strategic and Visionary
Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We'll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.

About SMBC

A trusted partner for the long term
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.
Find out more about what we do and who we are at https://www.smbcgroup.com/emea/careers

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