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Ref:83282
Endpoint Consultant


4 days ago
Posted date
4 days ago
Mid-levelMinimum level
Mid-level
Full-timeEmployment type
Full-time
null
EA Personal Registration No.
null
Job Title: Endpoint Consultant

Working Location: Kuala Lumpur
Contract Type: 1 Year Contract (with potential yearly renewal)
Eligibility: Open for Malaysian citizens, Permanent Residents, or relevant work permit holders

Are you looking for a unique career opportunity that offers international exposure and strong growth potential?

Join as an Endpoint Consultant in the Digital Workplace function, working to secure a stable and functional endpoint operation. The Endpoint Team is part of the Digital Workplace department, which currently supports workplace, communications, and collaboration technologies including PC and operating systems, virtual desktop infrastructure, and more.

Key Responsibilities
- Maintain overview and full accountability for the operations queue and act as the technical contact for endpoint applications, with a focus on virtual desktop technologies (Level 3 support)
- Resolve tickets in close collaboration with the operational technology support team
- Establish a close working relationship with the Level 2 Support team in different global locations
- Perform third-level support for endpoint applications, including virtual apps and desktops, profile management tools, and application delivery controllers
- Execute detailed testing based on operational scenarios and recommend appropriate changes
- Work on a rotating shift schedule to facilitate required support hours

Requirements and Competencies
- Bachelors degree in Computer Software Engineering, Computer Science, or a related field
- Hands-on experience with virtual apps and desktops solutions
- Solid understanding of virtual desktop infrastructure architecture and enterprise virtual desktop environments
- Working experience with:
- Application and desktop delivery components
- Workspace environment management tools
- Windows Server
- Windows 10/11
- Active Directory
- Group Policy Objects (GPO)
- DNS/DHCP
- Familiarity with profile management solutions
- Strong analytical thinking and troubleshooting skills
- Ability to work independently with a proactive and systematic approach to tasks
- Good communication and teamwork skills, with the ability to build strong stakeholder relationships in an international environment
- Microsoft-related certifications are an advantage
- Fluent spoken and written English, with the ability to communicate technical issues in understandable terms for operational users

Working Environment

The organisation has a clear vision of supporting the global transition to sustainable energy solutions. This ambitious goal relies on maximising the talents of an inclusive workforce that brings diversity of thought, perspective, knowledge, and background.

To remain a frontrunner in green energy transformation, the company invests significantly in innovation and empowers employees to help shape renewable energy technologies of the future. The work environment is collaborative, dynamic, and diverse, with a strong emphasis on career-long learning and development so people can realise their full potential.

Application

Submit your application as soon as possible and no later than 31 July 2026, as interviews will be conducted on a continuous basis.
Related tags
endpoint support, virtual desktop, level 3 support, troubleshooting, microsoft certifications
JOB SUMMARY
Endpoint Consultant
Beaufort
4 days ago
Mid-level
Full-time

Ref:83282
Endpoint Consultant