Innovate to solve the world's most important challenges

Asa Lead Field Service Technician here at Honeywell, you will be responsible forproviding technical support and service to our customers in Alabama. You willplay a crucial role in ensuring the efficient and effective operation of ourproducts and systems, and in maintaining high levels of customer satisfaction.

You will report directly to our Field Service Supervisor and you'll work out ofour Alabama location on a hybrid work schedule.

In this role, you will impact the success of our business by:

• Providing on-site technical support and troubleshooting for our products andsystems
• Conducting preventive maintenance and repairs to ensure optimal performance
• Collaborating with cross-functional teams to resolve complex technical issues
• Training customers on the proper use and maintenance of our products
• Building strong relationships with customers and ensuring their satisfactionwith our services

KEY RESPONSIBILITIES:

• Provide on-site technical support andtroubleshooting for our products and systems
• Conduct preventive maintenance andrepairs to ensure optimal performance
• Collaborate with cross-functionalteams to resolve complex technical issues
• Train customers on the proper use andmaintenance of our products
• Build strong relationships withcustomers and ensure their satisfaction with our services

YOU MUST HAVE:

• Minimum of 3+ years of experience as a Field ServiceTechnician or in a similar role
• Experience working with open protocols (BACnet, Modbus, LON, etc.)
• Strong technical knowledge andexpertise in relevant technologies
• Excellent problem-solving andtroubleshooting skills
• Ability to effectively communicatecomplex technical concepts to both technical and non-technical stakeholders
• Experience in conducting preventivemaintenance and repairs

WE VALUE:

• Associate's degree in engineering or a related field
• Experience with Tridium, Niagara, N4, EBI, or other commercial industrial systems
• Tridium Niagara Certification
• Experience in the HVAC industry
• Strong Customer service skills
• Ability to work independently and make sound decisions
• Continuouslearning mindset and willingness to stay updated with industry advancements

BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary,cutting-edge work, and developing solutions side-by-side with dedicated expertsin their fields, Honeywell employees are eligible for a comprehensive benefitspackage. This package includes employer-subsidized Medical, Dental, Vision, andLife Insurance; Short-Term and Long-Term Disability; 401(k) match, FlexibleSpending Accounts, Health Savings Accounts, EAP, and Educational Assistance;Parental Leave, Paid Time Off (for vacation, personal business, sick time, andparental leave), and 12 Paid Holidays. For more information click here.The application period for the job is estimated to be 40 days from the jobposting date; however, this may be shortened or extended depending on businessneeds and the availability of qualified candidates.

Additional Information

• JOB ID: req471752
• Category: Customer Experience
• Location: 1 Chase Corporate Center, Suite 400,Birmingham,Alabama,35244,United States
• Nonexempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.