As a Remote Buildings Operation Engineer atHoneywell, in Bracknell, you will be part of an office-based team workingvarious shifts who are the first point of contact for our contracted customerbase responsible for ensuring our customers gets their issues resolved in themost expedient way possible and in accordance with Service Level Agreements. Youwill achieve this by offering Remote Fixes and Escalations to Field EngineeringTeams.

Honeywell Building Automation istransforming the way every building operates to help improve the quality oflife for the people who use them. With a portfolio featuring software, hardwareand services, Honeywell takes an outcome-focused approach to help buildingowners and operators improve safety and security, energy and operationalefficiencies to create a better building experience.

Helping to Transform Buildings to beSafer and More Operationally and Energy Efficient.

Key requirements

• Provide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systems
• Undertake pre-planned maintenance activities across our clients BMS control systems, identify faults across our control systems, and rectify them where needed
• Continually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly whilst driving energy savings through applying BMS expertise
• Manage customer requests who have varying levels of expertise and liaise with third party providers on non BMS related problems ensuring we deliver enhanced customer service
• Work towards the achievement of all team / individual targets and KPI's

Key skills and qualifications

• Good grounding in engineering, IT or technical industry or relevant qualifications with experience ideally within Building Technologies coupled with customer service experience
• Good interpersonal and verbal & written communication skills
• Effective communicator with a flexible approach to teamwork
• Knowledge of the principles, associated with Building Management Systems, Plant and Energy Management would be advantageous
• Knowledge of Honeywell BMS Control Systems, Tridium Niagara software (AX/N4), system protocols (BACnet, Modbus, Lon, etc.), EBI, Tridium, Alerton, Trend, Multisite would be beneficial

Our offer

• Culture that fosters inclusion, diversity and innovation
• Work for a well-known brand with a continued focus on innovation and growth
• Market specific training and on-going personal development
• Opportunities to work with the latest technology and new products!

Weare an equal opportunity employer and value diversity at our company. We do notdiscriminate based on race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.

Wewill ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, toperform crucial job functions, and to receive other benefits and privileges ofemployment. Please contact us to request accommodation.

Join us now andbe part of a global team of thinkers, innovators, dreamers, and doers who makethe things that make the future!

#TheFutureIsWhatWeMakeIt
#LI-Hybrid

Additional Information

• JOB ID: HRD252798
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 3000
• Requisition Type: Pre-sourcing Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt