Technical Support Engineer

ABB
13 days ago
Posted date13 days ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Production Engineering Manager
Your Role and Responsibilities
Work model: onsite
Provide technical support to the local ABB's in worldwide through day-to-day coverage of internationally distributed cases.
On-line support for ABB front-end engineers or service engineers to make trouble shooting when robots have problems at customer site ;
Front-end engineers or service engineers provide detailed description and system data of robot failures
Product support engineer makes analysis, experiments, and investigation of production before providing solutions or suggestions
Focus on paint robots and electrical domain
Consolidate the information and offer related report to customer for RCA & SI
Close collaboration with the rest of the backend organization in the world
Close collaboration with R&D and Production team, follow up new product project
Qualifications for the Role
Bachelor or above,major in Electrical Engineering redated.fresh graduates are acceptable.
Experience as diagnostic technician or field support or product/Technical support work
Strong analytical problem-solving skills and hands-on experience with electrical. Experience with robot system or software is an advantage
Strong ability to be self-directed and work independently, with strong organization and documentation skills
Exceptional capacity for managing simultaneous activities and challenges.
Bachelor degree (or above) of electronic or electrical
Must be fluent in English reading, writing and spoken
Team work spirit
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
More about us:
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Production Engineering Manager
Your Role and Responsibilities
Work model: onsite
Provide technical support to the local ABB's in worldwide through day-to-day coverage of internationally distributed cases.
On-line support for ABB front-end engineers or service engineers to make trouble shooting when robots have problems at customer site ;
Front-end engineers or service engineers provide detailed description and system data of robot failures
Product support engineer makes analysis, experiments, and investigation of production before providing solutions or suggestions
Focus on paint robots and electrical domain
Consolidate the information and offer related report to customer for RCA & SI
Close collaboration with the rest of the backend organization in the world
Close collaboration with R&D and Production team, follow up new product project
Qualifications for the Role
Bachelor or above,major in Electrical Engineering redated.fresh graduates are acceptable.
Experience as diagnostic technician or field support or product/Technical support work
Strong analytical problem-solving skills and hands-on experience with electrical. Experience with robot system or software is an advantage
Strong ability to be self-directed and work independently, with strong organization and documentation skills
Exceptional capacity for managing simultaneous activities and challenges.
Bachelor degree (or above) of electronic or electrical
Must be fluent in English reading, writing and spoken
Team work spirit
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
More about us:
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
JOB SUMMARY
Technical Support Engineer

ABB
Beijing
13 days ago
N/A
Full-time
Technical Support Engineer