The Education Services team provides courses and certification programs to help customers proficiently develop applications and work with NI hardware. NI offers training courses in several formats, including self-paced, instructor-led, and in-person.

Education Services Technicians partner with customers and instructors to ensure their training experience is successful. Education Services Technicians respond to technical needs to help maintain and accelerate our customers' development, building customer loyalty and gaining a reputation as trusted training partner.

In this Role, Your Responsibilities Will Be:

• Lead AWS (Amazon Web Services) infrastructure and cloud images.
• Build and distribute PC Training images.
• Assist in determining methods or actions to remedy malfunctions. Escalate technical issues while maintaining ownership.
• Route out-of-scope technical issues to the appropriate support group.
• Provide guidance for course development regarding hardware and deliverable needs.
• Provide guidance on budgeting and hardware procurement.
• Lead process development and improvement projects.
• Lead asset management efforts.

Who You Are:

You stay on top of new communications technologies. You encourage open dialogue to discuss alternative perspectives. You manage uncertainty with confidence.

For This Role, You Will Need:

• Technician-level education in engineering or a science-related field, such as IT, electronic engineering, automotive, manufacturing support, or other.
• Alternatively, currently pursuing a bachelor's degree in an engineering or science-related field OR having 1+ year of experience working in a Technical Support position.
• Between 3 to 5 years of experience in a related technical or IT role.
• Experience with Amazon Web Services (AWS) and related Cloud infrastructure
• Familiar with Microsoft office tools
• Ability to fix advanced electronic systems.
• Intermediate or advanced English level, oral and written.
• Ability to lift 50 lbs.
• Experience using electronic tools and soldering equipment.

Available to travel 10-25% (Inside and Outside of country).

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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