Service Engineer
ABB
EngineeringJob category
EngineeringService Engineer
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.
This position reports to
Country Service Manager
Your role and responsibilities
Service delivery Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.) Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally. Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Troubleshooting Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future. Operational excellence Provides recommendations to management to improve operations and customer service. Health, safety and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents. This position will be based in Almaty or Astana ABB office, Kazakhstan.
Qualifications for the role
More about us
From very first days start training and certification program in ABB Switzerland (1-2 months) Installation and Commissioning Supervision of Gearless Mill Drives (GMD) Preventive maintenance of mechanical parts of GMD Customer technical support in coordination with ABB factory experts Emergency Troubleshooting and Repairing of GMD Service maintenance of Large AC motors (L1-L4 services) We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. Execute Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.
This position reports to
Country Service Manager
Your role and responsibilities
Service delivery Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.) Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally. Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. Troubleshooting Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future. Operational excellence Provides recommendations to management to improve operations and customer service. Health, safety and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents. This position will be based in Almaty or Astana ABB office, Kazakhstan.
Qualifications for the role
- Mechanical background
- 3+ years' experience working mechanical engineer in industrial sector
- Experience working with drive applications (HV motors, Generators, Mills, Gears etc.)
- English level Intermediate or higher is MUST
- Reediness for long business trips including abroad trips
More about us
From very first days start training and certification program in ABB Switzerland (1-2 months) Installation and Commissioning Supervision of Gearless Mill Drives (GMD) Preventive maintenance of mechanical parts of GMD Customer technical support in coordination with ABB factory experts Emergency Troubleshooting and Repairing of GMD Service maintenance of Large AC motors (L1-L4 services) We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
JOB SUMMARY
Service Engineer
ABB
Almaty
2 days ago
N/A
Full-time
Service Engineer