Innovate to solve the world's most important challenges

As an Advanced Field Service Engineer here at Honeywell, youwill have the opportunity to provide advanced technical support and expertiseto our customers in the Digitization, Modernization, Sustainability, andself-direction business unit. You will be accountable for troubleshooting andresolving complex technical issues related to computer hardware, software,cameras, audio visual and other related equipment. Your expertise anddedication to excellence will play a crucial role in the success of our fieldservice operations and the satisfaction of our customers. You will reportdirectly to our Field Service Supervisor Manager, and you'll work out of ourdesignated location. In this role, you will have impact the efficiency,productivity, and safety of our customers' operations by providing exceptionaltechnical support and service. At Honeywell, our people play a critical role indeveloping and assisting our employees to help them perform at their best anddrive change across the company.

KEY RESPONSIBILITIES:

• Troubleshoot and resolve complex technical issues related tocomputer hardware, software, cameras, audio visual devices and other equipment
• Provide advanced technical support and expertise for ourcustomers in the Digitization, Modernization, Sustainability, andself-direction business unit
• Work with teams to ensure successful implementation of oursolutions
• Conduct training sessions for customer
• Stay updated with industry trends andadvancements, and provide recommendations for improvement .Provide detailedstatus updates to customer on all repairs/ system reports and any potentialissues that may affect system operation

YOU MUST HAVE:

• Minimum of 5 years of proven experience in field serviceengineering, with a focus on ADVANCED troubleshooting computer hardware,software, cameras, and related equipment
• Strong technical knowledge and expertise in computerhardware, software, and related technologies
• Excellent problem-solving and troubleshooting skillsincluding ability to proficiently use meters for troubleshooting electrical andcontrol issues
• Ability to effectively communicate complex technicalconcepts to both technical and non-technical stakeholders
• Strong customer focus and ability to build and maintainrelationships. Experiencewith third party BAS/ software integration.

WE VALUE:

• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updatedwith industry advancements
• Results-oriented approach and ability to drive projects tosuccessful completion
• Strong problem-solving and thoughtful abilities. Experiencewith Honeywell EBI/ DVM.
• STATE OF LOUISIANA FIRE ALARM TECH LICENCE NICET 1

BENEFITS OF WORKING FOR HONEYWELL

• Benefits - Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

Additional Information

• JOB ID: HRD262828
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 1500
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.