Provide technical support throughout the service delivery process. Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc. Assist in incident response, recovery, and incident investigation. Support multiple Business Line(s) operations in a collaborative optimized job design. Assist sales and commercial team in evaluating technical viability and tenders. Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).