At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Operation Quality & OpEx Manager

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.

Your role and responsibilities:

• Coordinating customer and supplier complaints with the cooperation team

• Communicating Root Cause Analysis and Corrective and Preventive Actions (RCA & CAPA) using the 8D methodology to customers.

• Supervising the accuracy of RCA & CAPA received from the cooperation team

• Providing information on specific customer inquiries

• Ensuring thorough preparation for customer audits

• Establishing necessary processes to enhance performance efficiency

• Reporting on costs

Qualifications for the Role:

• Degree in Electrotechnics or Technical College or equivalent qualifications/certifications in the electrotechnical field

• Fluent in Czech and English; Polish is an advantage

• Availability for frequent business trips (weekly or bi-weekly; max 2.5h distance from workplace)

• Familiarity with quality management tools and methodologies is an advantage

• Ability to manage time efficiently, prioritize tasks, and meet deadlines

• Adaptable to changing work environments and able to handle multiple tasks simultaneously

• Strong ability to coordinate with various departments and teams, ensuring smooth workflow and collaboration

• Excellent verbal and written communication skills, essential for effective inter-action with team members and customers

Benefits

At ABB, we offer benefits that support your growth, well-being, and work-life balance:

• Flexible working hours
• Option to work from home (Home Office) with a financial contribution
• Annual financial bonus
• 25 days of vacation
• Annual salary review
• Opportunity for further career growth in the Czech Republic and worldwide
• MultiSport card
• Meal allowance
• Contribution to the benefits portal (2-3% of monthly salary)
• Referral bonus for recommending a new employee
• Opportunity for education - internal/external professional courses, language courses, and conferences
• Company events (Christmas party, team buildings, family days, and more)
• Assistance line - professional psychological counseling
• Additional leave for extraordinary life events and support for expectant parents
• Office with good transport accessibility
• Accident insurance
• Discounts on ABB electrical installation materials
• Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.)

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.