Quality Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Quality & Operational Excellence Special

Your role and responsibilities

In this position you will assist the local ABB unit in developing the necessary capabilities to control products and systems to meet the internal, customer and industry requirements, in a cost effective and safe working environment. Participate in the development and implementation of standards and test methods to ensure only conform products, software and services are released to the customer. Investigating customer complains during installation & commissioning (ensuring fast feedback) to ensure customer satisfaction. You will be mainly accountable for: • Conducting test protocols as assigned to ensure the products, systems or software meet specified requirements and customer expectations in factory test labs or final inspection quality, including internal testing routine, F.A.T. and S.A.T. as applicable. • Preparing material lists needed for site activity and ensures that all materials, parts and equipment are available and at the appropriate quality for site activities. • Ensuring that customer feedback is gathered, analyzed and actions to improve are implemented. • Guiding the local improvement actions toward greater customer satisfaction using the appropriate problem-solving methodologies, involving all stake holders like production, supplier quality, engineering & R&D • Escalating to quality control organization any case of product quality or safety nonconformance. • Availability for technical support both on and off site

Qualifications for the role

• Bachelor of Electrical Power Engineering
• 2 to 3 Years of experience on similar position
• Sound knowledge of Power flow analysis and protection schemes for MV networks
• Sound knowledge of Microsoft Office tools and Minitab are an asset
• You are at ease communicating in English and Arabic
• Preferred experience in Power fields (MV Products)
• Experience in Testing ABB protection relays and software
• Proven track record in installing, Testing and commissioning MV products
• High customer and solution orientation, paired with a communicative personality
• Ability to determine quality metrics for all manufacturing procedures
• Ability to interact with different stakeholders
• Strong interpersonal skills and excellent communication
• High customer and solution orientation, paired with a communicative personality and coaching skills
• Hands-on and problem-solving mentality to challenge "status quo"
• Ability to time manage complex, several, and diverse tasks

Benefits

• Retirement plan

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory