Temporary (Long-Term, Agency Benefits)
M-F / 40 hrs/wk.

JOB SUMMARY

The Engineering Technician II, Power System, is responsible for designing electric and communication system facilities to meet the needs of EPB customers. This includes designing work to serve new customers and improve and maintain EPB's infrastructure.

DUTIES & RESPONSIBILITIES

-Design and modify EPB electrical facilities, both overhead and underground. Follow applicable codes, EPB standards and methods, EPB policies, and customer needs in the design process.
-Interface with customers via site visits, phone, and email.
-Collect customer data and/or their representative's data to estimate their electric usage and revenue, fault current for their equipment, electric account deposit, construction growth credit, create sales orders, obtain customer's approval/signature, and track cost and revenue estimates as per EPB's service policies.
-Initiate work orders for the EPB construction department by performing a cost estimate for the work in EPB's Work Management System and a job sketch for the work in EPB's Graphical Facilities System.
-Update EPB's Customer Information System with relevant data for the electric account.
-Manage time and schedule to maximize customer service and individual productivity.
-Participate during system emergencies such as storm restoration by scouting incidents, providing field information to EPB dispatch personnel, and assisting with providing oversight of contractor field crews repairing the damaged electrical infrastructure (bird dogging).

EDUCATION & EXPERIENCE

-Associate degree in a technical field or equivalent experience.
-Basic understanding of electrical distribution design.
-Proficiency in using standard business software such as Microsoft Office.
-Proficiency in GIS, CAD, and specific EPB packages (Enquesta, GTECH, GTViewer) is preferred.
-Knowledge of entry-level technical applications is preferred.

CERTIFICATIONS & OTHER REQUIREMENTS

-Possess and maintain a current, valid driver's license in state of residence and demonstrate safe and responsible operation of motor vehicles. Must operate motor vehicles during normal working hours to perform various assigned tasks.
-Strong written and oral speaking skills to share ideas and collaborate with internal and external engineers and customers.
-Ability to take on new challenges and learn new skills as needed.
-Communication, decision-making, mechanical aptitude, and customer service skills.