JOB DESCRIPTION

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer locations to perform equipment installations, diagnostics, repairs, and warranty investigations.
• Interpret mechanical drawings, plans, and site layouts to ensure accurate and efficient installations.
• Align, install, and commission pumps, mixers, and other industrial equipment.
• Troubleshoot and resolve mechanical and electrical issues on-site.
• Collaborate with engineering, sales, and internal service teams to provide a seamless customer experience.
• Represent the company with professionalism and maintain a strong customer focus at all times.
• Complete service reports, documentation, and updates using computer software and tools.
• Comply with all NOV Company and HSE policies and procedures.
• Maintain a clean & organized work area; utilize safe work habits.
• Perform other work-related tasks as assigned.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• 2-5 years of industrial maintenance or technical service required.
• Basic understanding of VFDs and PLCs in industrial environments.
• Experience with installation, alignment, and commissioning of pumps, mixers, or other industrial equipment is important for success in this position.
• Welding certification is preferred.
• Must be able to understand and read mechanical plans, drawings, and site layouts
• Must possess basic computer skills - email, filing of field reports, expenses.

JOB REQUIREMENTS

• Ability to pass a drug screen & background check.
• Must be at least 21 years old with a valid driver's license and eligible to operate a company vehicle, which will be taken home for field service assignments.
• Must be willing and able to travel 75-95% of the time, both domestically and potentially internationally, based on project needs.
• Must be available to work overtime and on-call schedule.
• Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.
• Must possess strong technical troubleshooting and problem-solving skills.
• Trainable attitude and an extreme amount of self-motivation required.
• Ability to work in a fast-paced, high stress, team environment for extended periods of time.
• Ability to work independently and as part of a team.
• Willingness to comply with all safety regulations and procedures.
• Ability to interact effectively with customer and contractor personnel.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
• Must provide transportation from home to the office. Transportation to customer's location will be provided.

COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $142 per pay period (bi-weekly.)
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.