This position is accountable for the support of RTDS infrastructure and applications. The primary responsibilities include deploying and overseeing real-time software and infrastructure on the cloud/on-prem, ensuring system maintenance to optimize performance and uptime for end-users, and upholding a secure environment. The role also involves designing and implementing new technologies to meet client requirements.

As an advanced technical position, it demands expert judgment and analysis in the design, development, and implementation of technical products and systems. The incumbent will be adept at resolving highly complex technical issues, conducting advanced research, and recommending process improvements to enhance product quality. Familiarity with various concepts, practices, and procedures in the field is essential. The successful candidate will leverage their extensive experience and sound judgment to effectively plan and achieve organizational goals.

Responsibilities

• Hands-on experience in IT Infrastructure services, including support, implementation, and remote client assistance across multiple technologies.
• Ability to design and implement backup & disaster recovery solutions for mission-critical applications and data.
• Skilled in researching, evaluating, purchasing, and configuring IT equipment and infrastructure components.
• Strong experience interacting with top-tier management, internal teams, users, and business partners.
• Excellent problem-solving, analytical, and written/verbal communication skills.

Technical Expertise:

• Cloud Computing: AWS, Azure, Google Cloud for deployment and infrastructure management.
• DevOps Tools: Docker, Kubernetes, Ansible, Terraform for automation, containerization, and orchestration.
• CI/CD: Building and maintaining automated pipelines for rapid and reliable deployments.
• Networking: Good understanding of DNS, DHCP, TCP/IP, load balancing, and server clustering.
• Monitoring & Logging: Prometheus, Grafana, ELK, VictorOps, WhatsUp Gold, Sensu, StatusCake.
• Security: Familiarity with encryption, authentication, access control, and security best practices.
• Scripting & Automation: Python, Bash, PowerShell for automation and infrastructure as code.
• Databases: Knowledge of SQL Server, PostgreSQL, MongoDB, Redis, including high availability (SQL FCI, clustering, mirroring).
• Windows Technologies: Windows OS, Active Directory, MSSQL, IIS, WSUS, MDT, clustering, load balancing.
• Virtualization: Experience with Hyper-V, VMware.
• Version Control & Collaboration: Git, Bitbucket, Confluence, Jira.
• ITSM/ITIL: Worked with ITIL processes (certification not mandatory).
• Ticketing Systems: Zendesk, Jira, DevOps.

Core Competencies:

• Ability to troubleshoot complex technical issues in real time.
• Strong team collaboration and stakeholder management skills.
• Ability to manage cloud and on-premise infrastructure environments efficiently.

Qualifications

REQUIRED

• Minimum 7-10 years related experience
• Must have Engineering Degree in Computer OR Information Technology
• Certifications in relevant technologies (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator).
• Experience with continuous integration/continuous deployment (CI/CD) pipelines and automated testing frameworks.
• Knowledge of cybersecurity principles and best practices for securing real-time systems.
• Familiarity with monitoring and logging tools for performance optimization and troubleshooting.

PREFERRED

• Knowledge of ISO27001:2022 requirements:
• Audit support
• Follows and enforces Processes and Procedures
• Responsible for maintaining the infrastructure including back-ups and Disaster Recovery.

Travel Requirement:

• This role may require domestic and potentially international travel of up to: <10%

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About Us

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.