Job Description

You will be a self-motivated service engineer with a passion for technology and a desire to solve customer's problems, providing service, repairs, overhauling and commissioning of our wide range solutions. You will take pride in your work, ensuring any assigned service job is completed to the customer's satisfaction first time, every time. You will have strong technical capabilities, the ability to work under pressure and a calm and positive attitude. You will be a collaborative team player, sharing lessons learned with the team, committed to continuous improvement, achieving and maintaining service excellence at all times.

As after-sales service is crucial to ensuring customers are loyal to the Emerson brand, this front-line role is critical to growing our business. You will report directly to the Sales Manager Marine- India, for admin purposes , and functionally will report into the Service Leader - Dubai.

Job Responsibilities

• Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available
• Perform onboard service and onsite commissioning within the region and worldwide.
• Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
• Understanding the customer requirement fully in order to provide an efficient and optimum solution
• Ensuring service reports are completed and signed in all respects, prior to submission
• Provide comprehensive remote support to customers to ensure their continuing loyalty
• Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
• Carrying out "On the Job Training" when possible, for the rest of the team to share knowledge and experience
• Maintaining the condition and certification of tools
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures
• Be prepared to travel up to 80% of your time across the Indian Sub-Continent, Middle East & African region

Basic Qualifications

Bachelor's degree with a minimum of 5 years' experience

Preferred Qualifications

Electrical/Electronic, Marine or Instrumentation

Marine automation experience as service engineer

Ability to work under pressure and handle time-sensitive tasks.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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