INTERNAL ADVERTISEMENT

This post is restricted to current employees of the Council

Quality Assurance Manager

(Quality Assurance and Market Oversight Team)

£57,869 pa

We are seeking an individual with a strong managerial track record with experience of leading quality assurance teams within a social care context or related field. You will be able to effectively plan and oversee the delivery of quality assurance visits with assessed outcomes across the range of commissioned services in Adult Social Care both in the borough and the wider North East region.

You will also lead in supporting the Provider Concerns process and in any identified safeguarding activity. This is a fantastic opportunity to further develop the quality of the commissioned offer for people in receipt of care and support. If this sounds like the role for you, we'd love to hear from you!

For an informal discussion about this post, please contact Emma Kennington, Service Manager - Market Oversight and Assurance Title on 07977170502.

We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere

South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre-employment checks.

For those posts where there is a requirement to either work in or enter a Care Quality Commission Regulated Care Home (CQC) it would be preferred but optional, that you have been fully vaccinated against COVID-19 (unless medical exempt) as a condition of employment.

We do not currently offer skilled worker visa sponsorship.

To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants

Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.

Closing date: Noon, 30 November 2025.

Shortlisting will take place week commencing 1 December 2025.

Interviews will take place week commencing 8 December 2025.