Job title: Quality Assurance Lead

Department: IT

Location: Remote

Hours: 37.5 hours per week

Salary: Competitive

We're looking for a Quality Assurance Lead to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.
**Great career development opportunities - grow with us.

About the role

We are seeking an experienced QA Lead to oversee quality assurance across two products. You will manage a team of 5 automation testers, establish quality standards, and drive testing excellence. The ideal candidate combines strong technical expertise in Playwright with proven leadership skills and the ability to champion quality at strategic and tactical levels.

Responsibilities

Team Leadership

• Lead, mentor, and develop 5 automation testers

• Allocate resources across products based on priority and risk

• Drive a culture of quality and continuous improvement

• Define and implement quality strategy and roadmap across products

• Establish testing standards, best practices, and quality gates

• Drive quality metrics, KPIs, and reporting frameworks

• Champion shift-left testing and ensure compliance with standards

Test Automation

• Architect scalable test automation frameworks using Playwright

• Oversee automation coverage targets (85%+) and ROI metrics

• Provide hands-on support for complex automation challenges

• Optimize testing processes and CI/CD pipeline integration

• Implement automation reporting and dashboards

Stakeholder Collaboration

• Lead test planning for major releases

• Communicate quality risks and progress to stakeholders

• Build consensus on quality standards across engineering teams

Skills and Experience

Technical Skills

• 4+ years test automation experience with Playwright or similar
• Proficiency in C# .Net or equivalent
• Test framework architecture and implementation
• API, performance, and security testing expertise
• CI/CD tools and Agile/DevOps methodologies
• Advanced Git workflows

Leadership Skills

• 2+ years leading technical teams
• Proven mentoring and people development track record
• Strategic thinking and long-term planning ability
• Strong stakeholder management and communication
• Experience driving organizational change

Quality Expertise

• Test strategy and risk-based testing
• Automation architecture patterns
• Manual and exploratory testing
• Test data management and environment orchestration
• Quality metrics and defect lifecycle management

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan - claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

• Make it happen - Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better - Be bold. Challenge the norm - make small improvements often.
• Win together - Be a team-player. Win together, learn together, respect each other.