In This Role, Your Responsibilities Will Be:

• Installation and performance verification of semiconductor/bio/Marine manufacturing equipment
  On-site setup and troubleshooting support
  Collaboration with customers and support for technical documentation
• Execute and manage key service order processes to help achieve revenue goals.
• Input and manage customer data in the CRM system.
• Identify and lead process improvement initiatives for greater service efficiency.
• Support team members during customer site visits, including inspections, equipment repairs, and replacement of consumables.

Who You Are:

• You are responsible for sales, fulfilling customer needs, and promoting the company's image and products.
• Ensures accountability: Holding self and others accountable to meet commitments.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

For This Role, You Will Need:

• Bachelor's degree or higher in a relevant engineering field (Mechanical, Electrical/Electronics, Materials, New Materials, etc.
• Minimum of 3 years of experience (preferred: Field Service Engineer or equipment engineer background)
• Candidates with experience in semiconductor equipment installation and maintenance are welcome
• Basic English proficiency required (ability to participate in overseas training programs)
• Strong problem‑solving skills and effective communication abilities

Preferred Qualifications:

• Experience working for a global semiconductor/marine equipment manufacturer
• CAD Experience

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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