ROLE PURPOSE:

The successful candidate will be responsible for responding to enquiries from customers, including the creation and costing of proposals. They will also be responsible for liaising with customers from the enquiry stage, during production, and all the way through to successful delivery to the customer.
You will work closely with the Technical Buyer/Estimator and Operations Manager and interact with the workshop team daily to assist with manufacturing and technical support.
You will be involved in obtaining and negotiating prices of materials and services, generation of purchase orders, and follow-up with suppliers on outstanding orders

MAIN TASKS AND RESPONSIBILITIES

These will include, but are not limited to, the following:

• Preparation of quotations/proposals using Microsoft Office applications and SAP including creating and completing estimate costing sheets
• Going through the required approval process for each quotation/proposal
• Internal monitoring and reporting on the progress of workshop jobs and site work, and specific spares orders from the point of sale through to delivery to the customer
• Creation of project plans and related documents followed by liaison with customers about proposals, job progress, and issues
• Entry of new enquiries onto the enquiry register and updating of the CRM system
• Entry of customer orders into the system including electronic job packs
• Manufacturing and technical support for the workshop on day-to-day issues
• Liaise with suppliers regarding parts/services and pricing, as well as outstanding orders
• Generate purchase orders to the required standards and in line with company policies and make sure suppliers receive, understand, and accept these.
• Support product development strategies to maximise standardisation of product and ensure high volume/value engineering manufacture is achieved.
• Report and discuss on a regular basis with the Operations Manager and General Manager and/or Salesperson about the progress, problems, and proposed resolutions with a view to facilitating a successful customer project/order or proposal. 

REQUIRED SKILLS AND EXPERIENCE
 

• Prior experience in fabrication workshop environment
• Knowledge of EAF and related equipment and parts
• Commercial knowledge and proposals experience
• Experience working in a fast-paced environment juggling and prioritising multiple tasks.
• Strong spoken and written communication skills.
• Computer literate (SAP, MS Office).
• Awareness of differing international cultures (desirable)
• Flexibility to travel occasionally to customer and other sites.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.