Job Description

Are you ready to grow your expertise within a global ERP landscape and play a key role in supporting our Oracle E-Business Suite? How about joining our talented team, where everyone has a voice, and together we collaborate with our stakeholders. It's a diverse and inclusive work environment where world-class talent knows no distinctions.

We're looking for an Oracle EBS Support Analyst with hands-on experience in Oracle E-Business Suite to join our IT Corporate Applications team.

We seek critical thinkers who are autonomous, investigative, communicative, and resilient, ready to embrace new challenges, and who thrive in a collaborative team setting where shared knowledge drives success.

If you're analytical, proactive, curious ready to advance your Oracle EBS expertise and be part of a collaborative global team shaping the future of our ERP landscape, we'd love to meet you.

Role and Responsibilities

As an Oracle EBS Support Analyst, you will:

• Provide support for Oracle EBS R12, with a strong focus on OTL (Oracle Time & Labor) and HRMS modules.
• Troubleshoot incidents, perform root-cause analysis, and resolve user issues.
• Monitor daily system processes, configurations, and integrity checks.
• Contribute to month-end and year-end closing activities.
• Document functional requirements, test scenarios, test plans, and specifications.
• Assist with patching, upgrades, and testing of the Oracle EBS environment (system integration testing - SIT, user acceptance testing -UAT).
• Collaborate with DBAs, developers, infrastructure teams, and external partners.
• Maintain and improve the internal knowledge base and best-practice documentation.
• Provide ad hoc user training and documentation to support effective system use.

Requirements

Experience & Skills

• Experience working with ERP applications, ideally Oracle E-Business Suite R12.
• Hands-on support experience with OTL and HRMS modules (strong advantage).
• Good understanding of relational databases and competency in SQL for data analysis and troubleshooting.
• Experience using an IT Service Management (ITSM) ticketing system (e.g., ServiceNow, Jira).
• A customer-focused mindset and commitment to delivering high-quality support.
• Strong communication skills, with the ability to interact effectively with users and stakeholders at all levels.
• Strong prioritization and time-management abilities, able to handle multiple requests efficiently in a fast-paced environment.
• Well -developed analytical skills, with the ability to interpret data, identify patterns, and troubleshoot issues effectively.
• Team-oriented mindset, collaborating well with colleagues, users, and cross-functional teams.
• Autonomous and self-driven, capable of working independently with minimal supervision.
• Fluent in English & Romanian; French is an advantage.
• Bachelor's degree.

Nice to Have

• Understanding broader EBS functional processes to collaborate effectively with technical teams.
• Exposure to integrations between HR, Payroll, project controls, or finance systems.
• Knowledge of Power BI, Visio, SharePoint, PowerApps, Workday.

Our offer towards work-life balance

• Direct & permanent contract
• Hybrid way of working
• Flexible benefits, at your choice (meal tickets, holiday / cultural vouchers, courses, wellness, etc.)
• Easter & Christmas bonuses
• Private clinic medical subscription
• Number of vacation days based on seniority in company, additional personal days leave & free days for statutory holidays overlapping weekend days
• Free French language classes
• Employee Assistance Program (EAP) > free Emotional, Practical & Physical Support (Counselling, Mindfulness, New parents return to work, Legal & Financial, Life Coaching, Wellness etc.)
• Internal career opportunities, learning & development programs
• Team activities & events, online & offline Fun @Work
• CSR, Sustainability & Sport activities
• Flexible working schedule between 9:00 - 20:00, Monday to Friday

#LI-RO

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.