Job Description

Overview

Are you ready to take up a vital role in transforming our global ERP? How about joining our talented team, where everyone has a voice, and together we collaborate with our stakeholders. It's a diverse and inclusive work environment where world-class talent knows no distinctions.

We are looking for an experienced, analytical, and proactive professional who brings strong Oracle E-Business Suite R12 O2C expertise, thrives in problem-solving, and enjoys driving improvements across processes, systems, and support models.

If you're a seasoned Oracle EBS professional seeking to influence system stability, mentor others, and contribute to global transformation initiatives, we'd love to meet you.

Your role

As a Senior Oracle EBS Support Analyst- O2C, you will:

• Provide functional support for Oracle EBS R12 across the full Order to Cash cycle (Accounts Receivable, Billing/Project Billing, Project Costing, Project Management), with the ability to troubleshoot cross-module impacts.
• Lead complex incident investigations, perform in-depth root-cause analysis, and drive permanent corrective actions across O2C processes, transactions, and accounting flows.
• Monitor daily system processes, configurations, and integrity checks.
• Support month-end and year-end closing cycles, ensuring stability, timely processing, and issue mitigation.
• Document functional requirements, test scenarios, test plans, and specifications.
• Coordinate and participate in SIT, UAT, regression testing, and validation for patches, upgrades, and system enhancements.
• Collaborate actively with DBAs, developers, infrastructure teams, and external partners.
• Prepare and maintain high-quality documentation: functional requirements, test scripts, troubleshooting guides, and knowledge base materials.
• Monitor and analyze recurring issues, identifying and implementing continuous improvement opportunities.
• Manage Service Requests (SRs) with Oracle Support when required. (Industry Standard)
• Provide guidance and targeted training to business users and team members.

About you

Experience & Skills:

• 4+ years hands-on experience supporting Oracle E-Business Suite R12 within the Order to Cash process area.
• Strong functional expertise in at least one major O2C module, with working knowledge across Accounts Receivable, Billing and Project Billing, Project Costing, and Project Management.
• Solid understanding of relational databases and SQL for advanced troubleshooting (log analysis, data validation, interface monitoring).
• Experience using an IT Service Management (ITSM) ticketing system (e.g., ServiceNow, Jira).
• Excellent communication skills, both with technical teams and business stakeholders.
• Strong prioritization and time-management abilities, able to handle multiple requests efficiently in a fast-paced environment.
• Well-developed analytical skills, with the ability to interpret data, identify patterns, and troubleshoot issues effectively
• Ability to work independently, prioritize complex workloads, and manage escalations.
• Ability to mentor junior analysts and contribute to team capability growth.
• Fluent in English & Romanian (required); French is an advantage.
• Bachelor's degree in IT, Finance, Economics, or equivalent relevant experience.

Nice to Have

• Understanding broader EBS functional processes to collaborate effectively with technical teams.
• Exposure to system integrations and complementary applications within the ERP landscape.

Rewards & benefits

• Direct & permanent contract
• Hybrid way of working
• Flexible benefits, at your choice (meal tickets, holiday / cultural vouchers, courses, wellness, etc.)
• Easter & Christmas bonuses
• Private clinic medical subscription
• Number of vacation days based on seniority in company, additional personal days leave & free days for statutory holidays overlapping weekend days
• Free French language classes
• Employee Assistance Program (EAP) > free Emotional, Practical & Physical Support (Counselling, Mindfulness, New parents return to work, Legal & Financial, Life Coaching, Wellness etc.)
• Internal career opportunities, learning & development programs
• Team activities & events, online & offline Fun @Work
• CSR, Sustainability & Sport activities
• Flexible working schedule between 9:00 - 20:00, Monday to Friday

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.