PartnerPlus is proud to be retained by a global technology solutions provider specialising in advanced security, surveillance, and integrated software systems for critical infrastructure environments. The business supports high-hazard, mission-critical operations across the oil & gas sector, delivering robust, safety-driven solutions to some of the world’s most demanding operational sites.

Renowned for its engineering excellence, customer-centric approach, and innovative technologies, our client partners closely with operators to design, deploy, and support systems that protect people, assets, and operations in challenging onshore and offshore environments.

The Role
As an Oil & Gas Systems Engineer, you will play a key customer-facing role, providing the installation, commissioning, and ongoing technical support of advanced security and software platforms across oil & gas installations. Acting as a trusted technical advisor, you will work closely with customers and internal teams to deliver high-quality solutions, resolve complex issues, and ensure exceptional service delivery.

This is a hands-on role suited to a technically strong, personable engineer who enjoys being on-site, solving problems, and building long-term customer relationships.

Key Responsibilities
System Installation & Technical Support

• Install, commission, and support security and software systems to defined specifications
• Provide on-site maintenance, troubleshooting, and technical training
• Investigate and resolve system faults in onshore and offshore environments
• Ensure high-quality system handover and accurate technical documentation
• Maintain detailed records in CRM and ticketing systems

Customer Engagement & Relationship Management

• Act as a primary technical point of contact for customers and partners
• Understand customer operational and technical requirements to align solutions effectively
• Deliver professional on-site and off-site support services
• Provide consultative advice on system implementation, integration, training, and change requests

Product & Technical Expertise

• Develop deep technical knowledge of the company’s hardware and software platforms
• Advise customers on best practice system deployment
• Collaborate with internal engineering teams to resolve complex technical challenges

Pre-Sales & Cross-Functional Support

• Support pre-sales activities through technical input and customer requirement gathering
• Contribute to technical proposals, solution design, and product improvement feedback
• Act as a technical bridge between customers, sales, and engineering teams

Travel

• Regular UK and international travel, including offshore work, depending on project requirements

Skills, Experience & Qualifications
Essential:

• Experience working within oil & gas or hazardous industrial environments
• Strong technical background in IP-based systems, networking, and software platforms
• Proven ability to diagnose and resolve complex technical issues
• Excellent communication and customer-facing skills
• Willingness to travel, including offshore and overseas assignments
• Full UK driving licence and valid passport
• Eligibility to achieve security screening (BS7858 / DBS)

Desirable:

• Experience with CCTV, surveillance, or security systems
• COMPEX or hazardous area training
• Electrical safety knowledge (18th Edition or equivalent)
• Offshore certifications (Medical / Survival / Fire)

Personal Attributes

• Customer-focused with a natural consultative style
• Highly organised, self-motivated, and accountable
• Analytical problem-solver with strong attention to detail
• Comfortable working independently and as part of a wider technical team
• Professional, approachable, and trusted by customers

What’s on Offer

• Permanent role within a stable, internationally recognised technology business
• Exposure to major oil & gas operators and critical infrastructure projects
• Competitive salary and benefits package
• Opportunity to develop deep technical expertise and progress within a growing organisation

People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.