Beschrijving

In the role of Technical Service Engineer, you'll assist the service team in delivering high-quality support to customers, dealers, and manufacturers.
Key responsibilities include:

• Providing direct support via phone and email
• Entering data into company IT systems as needed
• Identifying opportunities to upgrade products
• Collaborating with service colleagues and product management to resolve technical issues
• Handling product returns, fault verification, and warranty claims
• Providing on-site field service
• Assisting with training events for consumers and dealers.

Requirements

• 2-5 years of hands-on experience repairing electronics devices/products.
• Fluency in French both speaking and writing + excellent English.
• Strong customer service orientation with a friendly, approachable demeanor.
• Excellent problem-solving and analytical skills.
• Proficiency in computer usage.
• Exceptional written and verbal communication skills.
• Highly organized with great attention to detail.
• Self-driven with a strong ability to work collaboratively in a team.
• Willingness to travel as needed

Benefits
28 days of holiday
Travel cost reimbursement
WFH allowance
Comprehensive Health Insurance and Pension plans
Performance-based bonus to reward success
Desk and chair compensation for a comfortable work-from-home experience
Lease bike plans

Application Procedure
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