JOB DESCRIPTION

Primary Responsibilities:

• Provide technical guidance to field personnel within the Service group.
• Providing onshore support to our Customers and Service Department relating to products and services.
• Responsible for ensuring data in tracking system is accurate and up to date.
• Interface with Customers and internally with the Sales, Engineering, Workshops, and Rentals Departments.
• Evaluate, analyze and make recommendations pertaining to the improvement of product maintenance, product design and operational performance.
• Support development of new products and the realization of performance enhancement and cost improvement ideas.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.
  
  
  
  Education/Qualifications:
• Degree / Diploma or equivalent combination of education and experience in Electrical, Mechanical or Hydraulic Engineering or in relevant field.
  
  
  
  Experience Required:
• 8 - 10 years' experience in rig equipment, product engineering or maintenance operations in rig manufacturing of which 3-5 years in Managerial/Supervisory or Advisory role.
• Must be able to independently resolve a wide variety of technical issues by using current job knowledge, individual research, and external resources.
• Possess strong customer service skills.
• Ability to work independently and be a team player.
• Be able to manage multiple cases at one time and adapt to shifting priorities.
• Excellent communication skills (written and oral).
• Be able to write technical reports
• Able to read mechanical, electrical, and hydraulic drawings as expert

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.