At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Sales-Service and Proj Exec Leader

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Your role and responsibilities
In this role, you will have the opportunity to execute service execute service work with medium to high complexity in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service and contributes to custom-er satisfaction through professional technical execution, clear communication, and proactive service delivery. This role requires readiness for international deployment to support field operations across multiple regions including factory training, Australia/New Zealand, Pacific Islands operations, and other assigned territories.

The work model for the role is: Jybrid LI#hybrid

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

• Valid Electrical Workers license; unrestricted electrical work
• Minimum 5+ years field service experience in technical service execution
• Current HSE certifications relevant to position and industry
• Technical certifications appropriate to ABB service categories
• Proven experience leading or coordinating teams on service projects
• Valid driver's license; ability to travel as assigned
• Demonstrated technical problem-solving capability
• Commitment to continuous learning and professional development
• Experience managing sub-contractors or external service providers

What's in it for you?

• Competitive compensation and generous benefits and allowances
• Factory training in New Zealand, Europe, US to develop technical mastery
• International deployment experience across multiple regions
• Access to ABB Academy and professional development programs
• Mentoring support from senior service engineers
• All travel costs, accommodation, and per diem covered by ABB
• Clear career development opportunities within Service Execution function
• Exposure to complex, high-value customer projects
• Collaborative, safety-first organizational culture

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.