At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Service Operations Manager

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Your role and responsibilities

To support our customer focus, we are looking for you who can shape and strengthen our customer dialogue by leading, coaching, and enabling your team. You bring broad knowledge of automation and are motivated by achieving success through others. In this role, you will work at the core of future technologies with overall responsibility for a group of skilled and engaged employees. As part of the Service leadership team, you will play a central role in a dynamic matrix organization that is continuously evolving. You will have direct leadership responsibility for approximately 21 engineers and technicians located in Middelfart and Aalborg, and their wellbeing and continuous development will be central to your success.

Your responsibilities will include

• Leading, motivating, developing and inspiring approximately 21 engineers and technicians through empathetic, visible and present leadership.
• Maintaining close collaboration with customer teams to ensure current and future customer needs are met.
• Developing and expanding the service business together with your team, including attracting new colleagues.
• Building customer relationships through regular site visits and stakeholder management at multiple levels.
• Acting as a key link between customers and the organization in a high-paced and demand-driven environment.
• Contributing actively to the Service leadership team and helping set the strategic direction for the service business.
• Supporting overall planning and handling of operational challenges as part of Service Operations leadership.

Qualifications for the role

• A technical education within engineering or a related field.
• At least five years of documented experience in people management and/or project management of engineers or technicians.
• Clear motivation for people leadership and for developing leadership as a professional discipline.
• Experienced in creating results through collaboration built on trust, empathy, and authentic dialogue with employees and customers.
• Ability to navigate change, identify new opportunities, and inspire others to do the same.
• Motivation to continuously develop and improve team processes and tools.
• Excellent communication skills in both Danish and English.

More about us

At ABB, we have a clear goal of promoting diversity and inclusion in terms of gender, LGBTQ+, disability, ethnicity, and age. Together, we have embarked on a journey where we all individually and collectively celebrate and welcome individual differences. You can look forward to joining an organization with very good well-being. Collaboration and team spirit are key words for us and a crucial foundation for reaching our shared goals. We prioritize a good working environment highly and continuously invest in the education and development of you and your colleagues. If you want to read more about our continuous work with the working environment and sustainability, you can find more information at: https://global.abb/group/en/sustainability.

You will be based at our Middelfart or Aalborg office, where your team is located. Your closest management colleagues are based in Ballerup and Middelfart.

We offer the flexibility to work from home a few days each week.

The position reports to Head of Service Operations, Allan Haagensen.

Apply for the job online via our simple and easily accessible system, where you can also save selected jobs. If you have any questions regarding the role, please contact Allan Haagensen at +45 2913 3820 during working hours from 24.04.2026 until the application deadline. You can also find additional information about ABB at www.abb.com.

The application deadline is 06.05.2026. We look forward to receiving your application.

ABB is a global technology leader in electrification and automation, enabling a more sustainable future with efficient use of resources. By connecting our knowledge in engineering and digitalization, ABB makes industry more efficient, productive, sustainable and able to improve their performance. At ABB, we call it 'Engineered to Outrun'. The company has over 140 years of history and more than 105,000 employees worldwide. In Denmark, you will have more than 500 colleagues in offices in Ballerup, Middelfart, Esbjerg, Kalundborg and Aalborg.

Join us. Be part of the team where progress takes place, industries transform, and your work shapes the world.
Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.