Job summary

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.

By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:

improving the health of children and young people

supporting people to stay well and independent

acting sooner to help those with preventable conditions

supporting those with long-term conditions or mental health issues

caring for those with multiple needs as populations age getting the best from

The Quality Team sits within the Chief Clinical Officer Directorate and is central to the ICB cluster's role as a strategic commissioner and system leader for quality. The team ensures that quality - encompassing patient safety, clinical effectiveness, and patient experience is systematically embedded across the full commissioning cycle, from population health intelligence and service design through to contracting, delivery oversight, and evaluation

Main duties of the job

The team ensures that quality - encompassing patient safety, clinical effectiveness, and patient experience is systematically embedded across the full commissioning cycle, from population health intelligence and service design through to contracting, delivery oversight, and evaluation.

Operating within a maturing Integrated Care System across CIOS and Devon, the team leads a shift from transactional assurance to a proportionate, intelligence-led, and risk-based model of quality oversight. This enables the ICB to discharge its statutory duties while strengthening its role in improving outcomes, reducing unwarranted variation, and addressing health inequalities.

The team provides system leadership for quality governance, assurance, and improvement, ensuring alignment with national policy and regulatory frameworks, including those set by NHS England and Care Quality Commission. It positions the ICB as a commissioner that leads for quality, safety, and population outcomes, rather than solely performance management.

Bringing together expertise in clinical quality, patient safety, professional leadership, and improvement science, the team works collaboratively across providers, local authorities, place-based partnerships, and the voluntary and community sector. It plays a critical role in fostering a culture of transparency, learning, and continuous improvement, ensuring that commissioned services are consistently safe, effective, equitable, and person-centred.

About us

We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.

Please view the attached job description and person specification for more specific information about this post.

We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.

You can look forward to excellent benefits including discounts schemes, optional pension and life assurance, flexible working, salary sacrifice vehicles and cycles and much more

Job description

Job responsibilities

For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.

Job description
Job responsibilities

For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.

Person Specification

Qualifications & Training

Essential

• Educated to masters' level or equivalent level of experience of working at a senior level in specialist area.
• Evidence of continued professional development.
• Registered Nurse Level 1/ AHP, NMC or HCPC registered

Knowledge & Skills

Essential

• Extensive knowledge of specialist areas, acquired through a post graduate qualification or equivalent experience or training
• Ability to oversee and be responsible for a budget for a department and/or service.
• Skilled communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
• Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse very complex issues, facts and situations where material is conflicting and drawn from multiple sources and develop a range of options in response.
• Must be able to use initiative to decide relevant actions and make recommendations to relevant manager, with the aim of improving deliverables and/or compliance to policies.

Experience

Essential

• Significant experience of successfully operating in a politically sensitive environment.
• Experience of managing risks and reporting
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance (advising on policy implementation, where applicable).
• Experience of identifying and interpreting National policy
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

Person Specification
Qualifications & Training

Essential

• Educated to masters' level or equivalent level of experience of working at a senior level in specialist area.
• Evidence of continued professional development.
• Registered Nurse Level 1/ AHP, NMC or HCPC registered

Knowledge & Skills

Essential

• Extensive knowledge of specialist areas, acquired through a post graduate qualification or equivalent experience or training
• Ability to oversee and be responsible for a budget for a department and/or service.
• Skilled communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
• Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse very complex issues, facts and situations where material is conflicting and drawn from multiple sources and develop a range of options in response.
• Must be able to use initiative to decide relevant actions and make recommendations to relevant manager, with the aim of improving deliverables and/or compliance to policies.

Experience

Essential

• Significant experience of successfully operating in a politically sensitive environment.
• Experience of managing risks and reporting
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance (advising on policy implementation, where applicable).
• Experience of identifying and interpreting National policy
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

NHS Cornwall and Isles of Scilly Integrated Care Board
Address

Chy Trevail (Bodmin) or New County Hall (Truro)

Bodmin

PL31 2FR

United Kingdom

Employer's website