Innovate to solve the world's most important challenges

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Key Responsibilities:

• Coordinate and provide guidance to Site technicians under minimal supervision from Field Service Supervisor/Account Manager
• Lead technical roadmap process with assistance from Account Manager
• Manage, coordinate, and deliver Small Service Jobs and SPOT jobs with minimal supervision
• Work with Service Manager to Maximize spot and Small Service Jobs revenues
• Understand Honeywell contracts with (Fire) and be able to clearly articulate it
• Ability to escalate items to drive solutions
• Provide support to Account Manager/Field Service Support for quoting new opportunities on Fire
• Be able to work independently onsite on Fire contracts as an Honeywell representative
• Be technically strong to provide solution design and commissioning on Fire as key deliverables
• Supports and incorporates a continuous quality improvement philosophy that encourages innovation, cooperation, and teamwork
• Coordinate Honeywell resources on site to maximize productivity and adherence to contract performance objectives
• Help in Honeywell team technical development by providing training and sharing knowledge with junior technicians.

YOU MUST HAVE

• 2+ years of experience within technical or business field
• High School diploma or equivalent GED.
• Valid driver's license.

WE VALUE

• Training/Certification on Honeywell software programming tools.
• Training/Certification on Networking protocols and products.
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
• Demonstrated ability to use tools and test equipment.
• Previous industry experience
• Self-motivated individual with good communication and interpersonal skills and the ability to recognize and sell system enhancements
• Previous technical/installation experience
• Previous customer service experience.

Additional Information

• JOB ID: req447476
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 1500
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt