Service Technician - Refinery and Petrochemical

Solenis North-west, Italy

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row.

For more information about Solenis, please visit www.solenis.com.

Job Description

For the Industrial Water Treatment (IWT) Sales organization in EMEA we are looking for a:

Junior Field Service Engineer / Service Technician - Refinery and Petrochemical

Region: North-west, Italy

The position will report to the Area Manager.

Weekly working hours: 40 hours

What You'll Do:

• Perform all scheduled service at our customer site on time and as scheduled by his manager.

• Work with sales team to ensure sales growth at customer site/area and district.

• Work with sales representatives to develop day to day activities to secure and grow our business.

• Ensure all needed communications are taking place with our customer including inventory, testing and equipment.

• Focus on removing routine testing or / and service activities from sales representatives.

• Provide all reports to customers in the assigned format in a timely manner.

• Provide timely response on requests for information from customers and managers.

• Monitor chemical inventory to ensure no run out situations take place. Make sure we have proper lead time for each product.

• Check all feed equipment to make sure there are no issues.

• Provide first level maintenance on the equipment.

• Troubleshoot

Details of day-to-day responsibilities:

• Collection of samples at customer sites

• Water analysis in boilers, towers, osmosis, and wastewater in the environment of heavy industry

• Reports and data management

• Probe calibration

• Review of stocks of chemical products

• Review of the operation of chemicals measurement

• Control equipment maintenance of laboratory equipment and instrumentation

• Checking the operation of dosing pumps and other equipment

What You'll Bring:

• Higher or Intermediary Education preferably Chemistry, Chemical or Environmental Engineering, Industrial Chemistry or Perito chimico is required, or relevant years of experience in lieu of a degree.

• Service experience or knowledge in the Water treatment (Refinery & Petrochemical industry) will be a distinctive advantage.

• Customer focus - Ability to fulfil customer needs and expectations. Must be professional and confident with internal and external customers.