Join a team recognized for leadership, innovation and diversity

As a Lead Field Service Technician here at Honeywell, you will respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the - HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems.

You will report directly to our Sr Field Service Supervisor. In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization.

KEY RESPONSIBILITIES

• Can independently troubleshoot and repair complex Fire Alarm System issues
• Work to achieve expert level skillset on Honeywell EBI Fire Alarm Systems
• Perform system back-ups and install appropriate updates and patches
• Program EBI for fire alarm and the associated field devices as required for repair / replace
• Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer
• Ability to work independently 75-80% of the time
• On-call rotation
• Day to day servicing, calibrations and maintenance of fire alarm systems and software
• Company vehicle provided to travel to customer sites
• Ability to travel throughout the service area (State of SC, Charlotte, NC), with occasional overnight stays
• Must reside at least 40 miles within radius of the West Columbia, SC site (3223 Sunset Blvd Ste 101, US Hwy #378, West Columbia, SC 29169)

YOU MUST HAVE

• 3+ years of proven fire alarm system service, repair, install experience
• NICET LEVEL II Certification (must be able to sign off on NFPA72 Test Reports)
• Basic knowledge of fire alarm system codes, NFPA guidelines, device use and functions for fire alarm applications
• Valid Driver's License and driving record acceptable to Honeywell
• High School Diploma or GED
• Strong technical knowledge and expertise in relevant fire alarm technologies
• Ability to effectively manage and prioritize multiple projects and tasks
• Strong problem-solving and decision-making abilities
• Excellent communication and people-oriented customer facing skills

WE VALUE

• Associates Degree or Bachelors Degree from Technical College
• Technical Training or equivalent field experience
• Ability to work independently and make sound decisions
• Ability to work in a team environment
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach
• Strong problem-solving and thoughtful abilities

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Additional Information

• JOB ID: HRD247380
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: 3000
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.