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The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

The Field Service Technician is responsible for providing technical assistance and expertise in the installation, troubleshooting, and maintenance of Honeywell's systems, including Security, and HVAC control systems. This role involves ensuring the optimal performance of systems, and leading continuous improvement initiatives.

Key Responsibilities:

• Testing, calibrating, and verifying Honeywell systems and peripheral devices, with the testing to be performed according to all applicable standards and codes (e.g. ULC536).
• Verifying the system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc.
• Performing system backups and installing appropriate updates and patches.
• Completing documentation of all work done, including all readings, offsets, etc.
• Updating customer drawings/documentation with any configuration or model changes.
• Ensuring all assigned Preventive Maintenance tasks are completed in the time allotted and the month scheduled.
• Responding to, and resolving Emergency Service Calls as required, in accordance with customer contract deliverables.
• Diagnosing and performing repairs in a time effective manner.
• Participate in the delivery of small service or installation jobs, including engineering, programming, documentation, installation management, start-up testing, and customer acceptance.
• Stay updated on product and preventive maintenance techniques and predictive maintenance.
• Promote and maintain good customer relations.
• Communicate customer requirements, system status, and potential issues to supervisors.
• Provide technical training and demonstrations to customers.
• Prepare job plans to ensure jobs are completed within budgeted costs and timelines.
• Provide quotes to customers for additional services or extras as requested.
• Conduct hazard and risk assessments according to Honeywell policy and regulatory requirements.
• Report near misses, incidents, and other opportunities for improvement.
• Manage Honeywell assets such as tools, proprietary software, and site databases.
• Attend and complete required training programs.

YOU MUST HAVE

• 2+ years of experience within technical or business field in HVAC/BAS (Building Automation System)
• High School diploma or equivalent GED
• Valid driver's license.

WE VALUE

• Advanced knowledge of Honeywell products and services, specifically Security, and HVAC control systems.
• Proficiency with Honeywell Enterprise Building Integrator EBI Software and PKS Experion.
• Knowledge of Honeywell Excel 5000 Controllers and CARE Lon Engineering Software.
• Experience with Honeywell ComfortPoint® Open (CPO) Plant Controller Platform.
• Customer service experience in technical sales, estimation, and support.
• Strong written and oral communication skills.
• Excellent presentation skills.

Additional Information

• JOB ID: req469326
• Category: Customer Experience
• Location: 2181 Premier Way, Suite 160,Sherwood Park,Alberta,T8H 2V1,Canada
• Nonexempt

Customer Experience (GLOBAL)