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Field Service Engineer

Puchong, Selangor

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

We are currently seeking a Field Service Engineer to join our HPS/LSS team in our Puchong office. Reporting to the Field Service Manager.

Key Responsibilities:

• Provide customer with technical and consulting support for industrial process control / automation platforms, particularly Honeywell Distributed Control Systems (DCS).
• Understand customers key control processes and economic drivers and translate those into business opportunities
• Understand Honeywell's DCS technical product line and provide customer with guidance on application, life cycle management, best practices, benefits, savings / cost and other factors influencing business direction
• Design, configuration, troubleshooting of EPKS Servers and Human Machine Interface (HMI) software packages
• Perform industrial control systems analysis and optimization
• Configure, maintain and troubleshoot Honeywell hardware and software including: EPKS, C300, PMIO, CSIO and IT Hardware and linked DCS equipment
• Maintain / troubleshoot FTE & Safety System
• Understanding of control system architecture utilizing computer networked data communications and graphical interfaces for high level process supervisory management.
• Implementation and Administration of EPKS Domains, controllers (C300), switches, peripherals, etc.
• Diagnose, troubleshoot, plan, repair, control system problems using standard test equipment / software applications. Utilize Global Technical Assistance Center and lead all site efforts to work through issues; act as the liaison between the customer and Honeywell
• Support client server architecture
• Knowledge of proportional integral derivative PID controllers and their interface with process plant machinery / instrumentation
• Perform hardware (controllers, servers, workstations) and software (Experion) upgrades including hardware refresh, point and major software releases; On / Off Process migrations.
• Observe functionality of installed equipment or systems to detect anomalies / hazards
• Repair and troubleshoot control / signal circuits and identify / communicate discrepancies
• Provide power on support of new / existing installations including grounding checks and proper installation / application
• Perform audits and baselines of installed control systems as delivered / installed
• Respond to emergency calls; resolve issues within established key performance metrics; work closely with Honeywell Technical Assistance Center staff
• Lead support personnel on site (main point of contact for Honeywell related items)
• Document work performed at site and off-site as necessary (effective oral / written communication / interpersonal skills)
• Administer / Perform preventative and corrective maintenance of control system hardware / software
• Computing Language (CL) Programming
• Knowledge of Advanced Applications such as Process History database (PHD), Doc 4000, TRACE, Experion Backup and Restore, Virtualization
• Solid understanding and application of cloud computing and virtualization using VMware on industrial control systems or other.
• Understanding and application / troubleshooting of Open Platform Communications (OPC)
• Contract renewals support; asset list verification and cross check with licensing

Key Experience & Capabilities:

• 5-7 years' experience in field service and industrial process control systems
• Field Process Experience Preferred.
• The ideal candidate will possess knowledge and skills with PKS Experion Hardware & Software, in addition to virtualized systems.
• Experience with Honeywell control systems: Experion, C300, PMIO, Series IO Systems and Process Controls
• PC/Networking experience
• Associates degree or Bachelors preferred
• PC & Networking Skills
• Strong electronics / instrumentation background.
• 3rd Party controls experience
• Project Management experience (budget control, schedules, resource allocation, reporting)
• Detailed Process Control
• Strong electronics background; ability to work with electronic test equipment

This role will be assigned to the client's site to maintain and execute projects.

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk

Discover More

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Additional Information

• JOB ID: HRD246445
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 2000
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt