Job Description
Description:

Security Control Room Operations
• Carry out Electronic security system (CCTV/PACS) health check all offices in UAE location based on a predefined schedule for the criterion such as camera coverage area, image clarity, video loss, camera mask a, privacy mask, Hard disk health etc.
• Monitor and report for timing is synchronization issue for NVR/DVR/VMS.
• Check the network connectivity of security system and coordination with IT for resolving network related issues.
• Retrieve video clippings based on business requirement and as per SOP.
• Monitor & report the safety & security risk events to the concerned on a prescribed communication protocol and escalation matrix.
• Monitor premises/properties 24 / 7 and to report any suspicious activities immediately to the concerned person.
• Monitor Weather forecast and warn Staff/stakeholders any significant changes with the weather
• Report facility issues received from security guard and inform BMS operator/ Facility team
• 24/7 monitoring of Access Control system to detect/avoid unauthorized access with the bank premises.
• Daily Activation/Deactivation of staff on-leave physical access card.
• To verify with the branch all Police Alarm & Fire Alarm Alerts
• Monitor the alerts triggered in SPS monitor (ATM) and respond to the alerts immediately.
• To ensure safe movement of bank assets across premises by issuance of gate pass and communicating with site security for proper control of assets movement in compliance with bank's gate pass SOP . Report any issue related to GP pass with concerned team as per SOP
• Coordinate with site security for managing the VIP visitor and reserved parking for staffs eligible as per approved policy.
• Maintain the day to day activities reporting, SLA, MIS & KPI monitoring for global Command & Control Center and share all reports &MIS with line manager
• Monitor the alerts triggered in physical access control system and respond to the alerts immediately.
• Responsible for printing and issuing the access cards ensuring approvals are in place and required documents are in order.
• Responsible for the cancellation of access privilege for resigned or terminated employees.
• Generate reports from Physical Access Control System as per SOP.
• Any other responsibility and projects which management may require performing, from time to time