JOB DESCRIPTION

NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary:

The Quality & Operations Manager provides crucial support for the area, ensuring high-quality service delivery of performance, directional, and rental tools to clients. This role involves forecasting equipment requirements, identifying technical problems or equipment design limitations, and contributing to solutions. The manager works closely with field management and product lines to address technical issues and monitors the introduction of new services and/or equipment to ensure seamless communication for service delivery to customers. The role also ensures that R&M processes are maintained to the highest standards, in an effective and cost-efficient manner.

Key Responsibilities:

• Leadership and Management:
  • Lead and manage a team involved in Directional Drilling, MWD, and R&M operations, maintaining high performance levels.
  • Develop and implement strategies to improve service delivery and operational efficiency.
• Operational Oversight:
  • Oversee planning, execution, and delivery of services, ensuring systems, procedures, and methodologies support excellent service delivery.
  • Take ownership of critical SQ incidents, coordinating resolutions and facilitating post-incident reviews.
  • Provide occasional on-site field support for product development and new technology rollout (Offshore & Onshore).
• Facilities, Repair & Maintenance:
  • Ensure service and maintenance of rental and newly built equipment meet business and NOV standards.
  • Coordinate intra-area loans, transfers, and operations support, managing assets and inventory counts.
  • Visit active workshops to ensure continuity of service delivery standards to customers.
  • Lead CAPEX planning, ordering, and asset optimization and management.
• Client Relations:
  • Serve as the primary point of contact for clients, ensuring needs and expectations are met.
  • Build and maintain strong relationships with stakeholders and provide technical expertise.
• Safety and Compliance:
  • Ensure compliance with health, safety, and environmental regulations.
  • Promote a strong safety culture and maintain effective infrastructure and facilities.

Skills & Competencies:

• Strong management and leadership skills.
• Excellent time management and planning abilities.
• Effective communication skills, both written and verbal.
• Ability to drive service delivery performance and meet customer expectations.

Qualifications/Requirements:

• Bachelor's degree in Engineering or equivalent.
• Minimum of 10 years of experience in oilfield-related activities, including Directional Drilling (M/LWD) and Repair and Maintenance, preferably, field experience.
• Experience with international certification and quality assurance.
• Deep understanding of the Directional Drilling (M/LWD).
• Preferably, relevant hands-on experience of working in a Service Shop, with Downhole Tools, such as Directional Motors, Rotary Steerable Systems and other Downhole Tools.

Experience:

• Extensive experience in Directional Drilling, MWD, and R&M
• Proven team-building and leadership experience.
• QA/QC experience, and experience/knowledge of international certification and standards.

Additional Information:

• Willingness to travel to various project sites as needed.
• Ability to work under pressure and in challenging environments.

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.