At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Global IS Consumer Insights Manager

Your Role and Responsibilities

In this role, you will work as IS Business Analyst and report to the Consumer Insights Program Manager. You will be responsible for bridging the gap between business needs and the technology ecosystem within the Core IS organization. You will play a key role in gathering, analyzing, and documenting requirements to ensure that initiatives align with business objectives. You will also play an active role in defining project scope and deliverables, supporting planning, tracking progress, managing change, and ensuring that deliverables meet stakeholder expectations.

- Work model: #LI-Hybrid

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. You'll be mainly accountable for:

• Providing guidance to your department's teams as part of the Consumer Insights Program Management team, supporting the full lifecycle of solutions and enhancements.
• Selecting, adopting, and adapting appropriate business analysis methods, tools, and techniques to drive end-to-end delivery of stakeholder requirements through clear specifications and ensuring their timely delivery using best practices (e.g. UAT).
• Supporting and promoting agile methodologies, best practices and innovation across Consumer Insights.
• Collaborating in managing Consumer Insights demand, lead prioritization activities in alignment with management.
• Maintaining the Consumer Insights roadmap together with the leadership team and collaborating with stakeholders to deliver value-driven solutions aligned with the Consumer Experience targets & vision.
• Collaborating with Consumer Insights Service Owners in cost/effort estimates of new solutions/service/process improvements.
• Making sure that all work within CIN follows ABB Regulations, Guidelines, Values and any specific Internal Control regulations that may be required.

Our Team Dynamics

You will join a dynamic and high performing team, where you will be able to thrive and be in contact with the latest technologies and solutions across AI and other scopes. Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Bachelor/master's degree in technical discipline (e.g., Computer Science, Engineering, Information Systems).
• 5+ years of relevant experience in Business Analysis, preferably in IT, Engineering or related industry, with a proven ability to guide and support multiple teams.
• 5+ years working in both Agile and Predictive environments; SCRUM certification is a plus.
• Excellent communication and leadership skills with strong analytical and problem-solving abilities, and a mindset for innovation and continuous improvement.
• Familiar with AI technologies like Large Language Models, Machine Learning or Data Science is a strong plus.
• Knowledge of ETL processes and/or programming languages such as SQL, Python, or MATLAB is a plus.
• ITIL 4 Foundation certification is desirable; experience with IT Service Management applications (e.g., ServiceNow) and familiarity with project management principles are advantageous.

What's in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

Benefits

We invest in our people with benefits that go beyond the basics because your future matters. Some of these benefits include:

• Competitive compensation and performance-based incentives.
• Meal Allowance
• Flexible working model
• Learning and development programs tailored to career growth
• Be at the forefront of innovation solutions
• Global Mobility and career advancement opportunities

More about us

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Call to Action

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.