JOB DESCRIPTION

PRIMARY DUTIES & RESPONSIBILITIES

• Oversee the operations and customer-facing personnel in all facilities of his/her region
• Champion safety and maintain a safe working environment for all employees
• Work closely with customer field representatives to effectively coordinate and execute the Cyclops Setting Tool pickup and delivery program at the customer's wellsite
• Complete incident investigations on any tool failures, report findings in a timely manner, and assist the technical department with root cause analysis investigations
• Control inventory cost and inventory management
• Directly manage the team that disassembles, cleans, inspects, rebuilds, and tests Fortress Cyclops Setting Tools per the applicable Fortress Work Instructions. Direct assist when necessary
• Actively works to successfully onboard new customers
• Reports all steps of the Fortress Cyclops Recycling Program through iFortress software
• Provide technical support to customers for Fortress Cyclops Setting Tools
• Ensures all necessary equipment and tools are available and maintained to perform all aspects of the job
• Ensure all new hires are onboarded, and are trained properly, including assigning mentors
• Coordinate tool needs between shop and upper management
• Ensure daily reporting is completed and conveyed to management and sales team
• Ensure pick-up/drop-off forms are correct, and follow-up with billing to the AR group in a timely manner
• Reviewing/ Managing Profit & Loss Statements their facility in coordination with the Fortress Operations Director
• Involved in interviewing, hiring, and firing of all subordinates
• Ensure housekeeping is kept up to highest standard every day
• Maintains the highest level of professionalism and works with honesty and integrity, maintaining Customer Service
• Any other duty, responsibility, or task as assigned by supervisor
• Responsible for all maintenance activities (company trucks, setting tool inventory, etc.)
• Identify, evaluate and implement optimization efficiency projects, while promoting a culture of continuous improvement.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns.
• Technical Sales experience is a plus
• Self-motivated and detail oriented
• Working knowledge of Windows 10 OS, and Microsoft Office
• Forklift training
• Proficiency with basic hand tools

JOB REQUIREMENTS

• Available to work weekends and holidays as needed to support customer field operations and workshop demands
• Excellent problem solving, interpersonal communication, and operational management skills
• Ability to lift a minimum of 75 lbs
• Interpersonal skills including subordinate evaluation, motivation, and concise communication

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.