Project Manager

Purpose of the Role

Inspired by turning complexity into clarity, you will lead projects that deliver real value and help make working lives better. With calm leadership, proactive planning, and a focus on outcomes, you'll bring structure to ideas, ensuring every project is delivered with care, clarity, and confidence.

About Us

We are Allsop, a leading provider of cloud-based business technology solutions for over 20 years. Our mission is simple yet powerful: making working lives better. We achieve this by delivering innovative web and mobile solutions that breakthrough technology barriers and support the real needs of our clients worldwide.

Our core values guide everything we do:

• Innovative: We pioneer creative solutions to constantly improve our products, processes, and services.
• Helpful: We go the extra mile for clients, colleagues, and partners.
• Accountable: We take ownership to deliver high-quality results.
• Respectful: We act with empathy, professionalism, and integrity.
• Passionate: We bring energy and dedication to every challenge we take on.

Backed by our guiding principles, delivering excellence for others, leading in technology to the point of disruption, and always staying agile, we empower clients across sectors such as food and beverage, wholesale distribution, specialist retail, veterinary, e-commerce, and construction-related services. Our intelligent, scalable ordering and pricing tools help organisations achieve precision, agility, and insight in fast-moving, high-demand environments.

Our culture is innovative, collaborative, and energetic. Every line of code contributes to smarter products and platforms, smoother operations, and more effective businesses.

Overview of the Role

As a Project Manager, you'll play a vital role in ensuring our clients realise the full value of our solutions through effective planning, coordination, and communication.

Based in the Implementation team, you will collaborate across Product, Sales, and Client Success to deliver projects to specification, on time, and with high client satisfaction. You'll align internal efforts and manage client expectations, ensuring each project delivers a measurable impact and supports our mission of making working lives better. Your ability to balance detail with big-picture thinking will help drive results, build trust, and ensure our solutions make a meaningful difference.

Key Responsibilities

• Lead the end-to-end delivery of client projects, from initiation through to post-implementation review
• Collaborate with Implementation Consultant and internal teams to define project scope, timelines, and resource needs
• Build and maintain strong client relationships, ensuring clear and proactive communication
• Manage project risks, issues, and dependencies, escalating where appropriate
• Track and report on project status, budgets, milestones, and deliverables
• Facilitate regular project meetings with internal and external stakeholders
• Ensure projects are delivered on time, to specification, and with high client satisfaction
• Identify and implement continuous improvement opportunities in project delivery practices
• Maintain project documentation and contribute to knowledge sharing across the team
• Act as a liaison between business users, technical teams, and external partners

Technologies & Tools

You will have experience using or be comfortable learning the following tools:

• Platforms: Allsop products & cloud-based applications
• Project Management: Microsoft DevOps (Boards), Microsoft Project & Excel
• Communication & Collaboration: Microsoft Teams, Outlook & Slab
• Documentation: Word, Excel, PowerPoint & SharePoint

Behavioural Competencies

• Communicating effectively with clients and internal teams
• Managing competing priorities in a calm, organised manner
• Demonstrating ownership and accountability for project outcomes
• Collaborating with cross-functional teams to achieve shared goals
• Thinking proactively and solving problems creatively
• Balancing attention to detail with a focus on results
• Showing empathy, professionalism, and resilience under pressure

Experience

• 2-5 years of experience in project management, ideally in a technology or SaaS implementation environment
• Proven track record of delivering multiple projects on time and within scope
• Experience of working directly with clients and cross-functional internal teams
• Familiarity with agile and/or waterfall methodologies
• Strong written and verbal communication skills
• Project management certification (e.g., PRINCE2, PMP, Agile PM) is an advantage but not is not essential
• Comfortable working collaboratively in an agile environment
• Experience of working with medium-to-large organisations desirable

Success Measures

• % of projects delivered on time, within scope and budget
• Client satisfaction and positive feedback
• Team satisfaction and collaboration metrics
• Number of risks/issues identified and resolved early
• Frequency and clarity of project updates
• Effective risk and issue resolution
• Quality and clarity of project documentation
• Internal stakeholder feedback on collaboration and communication
• Contribution to improvements in project delivery processes
• Repeat client engagements and successful handover to support

Career Development

This role sits within the Implementation team and depending on your interest and development can prepare you for progression into the following roles:

• Implementation Consultant (with a focus on client engagement and business analysis)
• Lateral moves into Product or Client Services, Sales and Marketing roles depending

As the company scales other opportunities may become available

We support your growth with:

• Monthly dedicated time for personal development
• Access to a learning and development hub
• Encouragement and support for external training and certifications

Benefits

• Competitive Salary and target-based progression plan
• Hybrid Working Environment
• Healthcare Plan and Private Medical Insurance
• Workplace Pension Scheme
• Latest Hardware and Software
• Quarterly Team Get Togethers

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