Job Description

Good things this way

If you are an ambitious go-getter who enjoys solving problems and learning new skills, our 12-month Industrial Placement provides a clear pathway into a rewarding career in banking.

With no shareholders, you'll deliver real impact by shaping products and services for our 16 million members.

Alongside your role, you'll build strong relationships across Nationwide. You'll also take part in development workshops and collaborate on a Social Impact project with other placement students, broadening your skills and experience further.

Get more from your placement year as you thrive within our high-performance culture, experience hands-on learning, tailored training, and a strong support network.

Where you'll be working

Our Mortgages function brings together 3,000 colleagues, all working towards our mission to provide the best mortgage service in the UK. You'll work across our high=performing Mortgages Product teams, developing skills in product design, insight creation, and project management. You'll gain hands-on experience in pricing, performance, customer research, and process improvement.

What you'll be doing

On the Product and Project Management, Mortgages Industrial Placement, you'll gain the knowledge, skills and network to prepare you for a rewarding career in banking.

You'll focus on building product knowledge and understanding performance, while contributing to product design, customer research, and process improvement across multiple projects. With rotations across the Mortgage Product team, you'll gain exposure to areas including pricing, customer insight, product development, and process efficiency, giving you a rounded view of how we deliver impact every day.

During your rotations, you'll build skills and knowledge across:

• Mortgage pricing, learning how we price our products to meet member needs whilst delivering the right commercial return
• Product development, helping us launch new products to meet member needs
• Data and insight; building skills in data analytics to help us understand our customers better
• Customer management, ensuring our products meet customer needs, deliver fair outcomes and operate in line with regulations

During the year you'll develop new analytical skills and commercial judgement, as well as giving you the opportunity to take insight and proposal papers to senior leaders and committees.

Alongside your placement, you'll take part in a 12-month project aligned to our Social Impact strategy, developing core business skills and applying them in a new context beyond your day-to-day role. You'll also build a strong community, working with other placement colleagues to deliver meaningful impact together.

Location

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Bournemouth office.If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

About you

We're looking for ambitious, purpose driven candidates who want to build a rewarding career in banking. You'll have a determination to push for better, and a focus on delivering for our 16 million members.

You'll thrive in our high-performing culture, if:

• You're bold in living our customer first behaviours, you are innovative and have a growth mindset.
• Development is something you expect and embrace.
• You push for high performance - from yourself and those around you.
• You have a high standard of numerical, written, IT and verbal communication skills.
• You'll have the ability to use your analytical skills to problem solve to identify trends, challenges and propose solutions.
• You can plan and deliver work with attention to detail
• You have experience of trend identification, data science or tool development would be useful but not essential as training will be provided.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you'll get

High performing and purpose-driven colleagues deserve a rewarding career and competitive benefits to match. We offer you:

• 25 days holiday per year, which increases over time to 30. Plus, you can 'buy' up to 10 extra days each year, giving you even more choice.
• From January 2026, all colleagues will benefit from private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub access for a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We'd also like to see a portfolio of some of your work.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.