Job Description

Good things this way If you're an ambitious go-getter who enjoys solving problems and learning new skills, our Skills Development Programme provides a clear and rewarding pathway into Retail Product and Project Management. As part of this 2-year programme, you will work across multiple teams within Group Retail, contributing to the design, development, and delivery of products and services for our customers.

You'll play a key role in implementing change across different departments, building broad experience and insight into how we shape and improve the customer journey at Nationwide. Alongside your role, you'll take part in ongoing development workshops, training, and role-related qualifications, helping you grow in confidence and capability throughout your journey.

You'll build new skills and knowledge to prepare you for a rewarding future role as either an Assistant Product Manager or a Change Consultant. Thrive within our high-performance culture as you experience hands-on learning, tailored training, and a strong support network.

Where you'll be working Our Retail function is made up of departments that cover products, operations and services; together more than 9,000 colleagues design, develop and deliver compelling banking and savings products to our customers, supported by an excellent range of services and through multiple channels.

We're looking for high-performing, purpose-driven focused on meeting our customers' needs and helping our channels deliver excellence every day.

What you'll be doing During your two-year programme, you'll rotate across Group Retail sub-functions, building the skills and knowledge to prepare for a future role as either an Assistant Product Manager or a Change Consultant. Alongside your role, you'll have the option to pursue role-related qualifications.

Your journey will focus on developing expertise in the product development lifecycle, project management tools and techniques, and building confidence in influencing, communication, and stakeholder engagement, including at executive levels. You'll gain exposure to multiple teams and initiatives, balancing the commercial needs of Nationwide with providing simply brilliant experiences for our customers. One of your rotations will be in a customer-facing area, giving you valuable insight into the needs of the people we design and deliver products and services for.

You'll access a bespoke 24-month learning journey, developing core business skills that complement your role-specific development. You'll also join a broader Skills Development cohort, attending workshops and sessions while working alongside high-performing colleagues from across the organisation.

Location At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working.

We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, based at our Swindon office.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

About you We're looking for ambitious, purpose driven candidates who want to build a rewarding career in banking. You'll have a determination to push for better, and a focus on delivering for our 16 million members.

Whether you're a recent graduate, returning to work, or changing careers, we're interested in your potential.

You'll thrive in our high-performing culture, if:

• You enjoy working with people and working to the best outcomes for our customers
• You are comfortable working out a route through ambiguous situations
• You can analyse data and enjoy problem-solving to identify challenges and propose solutions
• You have a high standard of numerical, written, and verbal communication skills
• You push for high performance - from yourself and those around you
• Development is something you expect and embrace
• You are innovative and have a growth mindset
• Through research or experience, you have commercial awareness of Nationwide and the financial services industry

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

Qualifications

The extras you'll get High performing and purpose-driven colleagues deserve a rewarding career and competitive benefits to match.

We offer you:

• 25 days holiday per year, which increases over time to 30. Plus, you can 'buy' up to 10 extra days each year, giving you even more choice
• From January 2026, all colleagues will benefit from private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub access for a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next If this role is for you, please click the 'Apply Now' button, where you'll be asked to answer a few quick questions for us.

We'll send you our online assessments to complete and there will also be a short video interview to find out more about you. If you are successful, you could be selected to attend one of our in person assessment centres which run from January 2026.

Visa sponsorship information As a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the applicable Immigration Rules and guidance (which are subject to change). The Skilled Worker route has specific requirements relating to skill level of the role and minimum salary expectations. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited or may not be possible for some programmes. VISA Sponsorship cannot be offered on this programme.

All successful applicants with need to demonstrate their right to work in the UK on commencement of employment and for the duration of the programme applied for without requiring sponsorship.

If you have any further questions, please contact us at Early.Careers@nationwide.co.uk