Job Description

Contract: Secondment, 12-months

Closing date: 16/12/25

Recruitment Partner: Daniel White, Daniel.white1@boots.com

About the role

Welcome to the Boots Operations Retail Operations team- an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is, Simpler for Stores, Better for Customers and adds More Value for Boots. In this role, you will be responsible for leading and coordinating the cross-functional project aimed at building a retail availability strategy that makes sure products are consistently stocked and accessible to customers, driving sales and loyalty. It combines inventory optimisation, technology integration, and proactive execution, working with our retail, supply and supply planning teams.

Key responsibilities

• Strategic Roadmap Development: Build and maintain a strategic roadmap for on shelf availability improvement, ensuring alignment with both retail and healthcare objectives.
• Cross-Functional Leadership: Facilitate collaboration across logistics, supply, stores, finance, commercial, layout and data teams to deliver successful programme outcomes.
• Operational Excellence: Champion continuous improvement and identify root cause analysis.
• Risk & Cost Management: Support teams to understand, challenge and interrogate the balance of lost sales risk against unproductive inventory, maximising availability.
• Performance Measurement: Track and report on key metrics (OSA, working capital, supplier compliance, cost of stock management).
• Change Management: Champion the availability strategy across the organisation, finding ways to engage and inspire across the organisation, driving continuous improvement.

What you'll need to have

• Proven experience in programme or project management within retail, supply chain, or operations.
• Strong stakeholder management with the ability to engage, challenge and influence appropriately.
• Analytical skills for balancing inventory risk and cost.
• Change management and excellent communication skills.
• Proven track record of identifying, managing and delivering strategic roadmap milestones.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.