Project Manager

Deliver Projects Seamlessly. Lead with Confidence. Drive Client Success.

CTI is seeking a Project Manager to oversee the successful delivery of complex technology projects. This role is central to ensuring projects are profitable, efficiently executed, and aligned with client expectations. From contract review to final handover, you will drive schedules, mitigate risks, and uphold CTI's reputation for quality and precision.
Key Responsibilities

• Oversee Site Operations - Manage personnel and activities on project sites, ensuring smooth execution and compliance with requirements.
• Validate Documentation - Review and approve briefs, schematics, and construction markups.
• Client Approvals & Communication - Secure client sign-off and maintain transparent communication throughout the project lifecycle.
• Understand Project Scope - Gain full knowledge of contractual, financial, technical, and logistical aspects.
• Facilitate Collaboration - Lead meetings with sales, engineering, fabrication, and installation teams.
• Kick-off Leadership - Conduct external and internal kick-off meetings to align expectations and execution.
• Manage Partnerships - Collaborate with clients, builders, electricians, and suppliers.
• Coordinate In-House Activities - Oversee engineering, fabrication, installation, programming, and testing.
• Risk Management - Identify and mitigate site risks with proactive safety measures.
• Central Point of Contact - Act as the hub for all project communications.
• Financial Oversight - Track costs, labor, and profitability with commercial awareness.
• Documentation & Reporting - Maintain accurate project records and financials.
• Construction Communications - Handle RFIs, change orders, and readiness letters.
• Quality Assurance - Inspect installations and resolve issues to meet standards.
• Resource Booking - Manage logistics and resource allocation.
• Client Training - Deliver training to ensure confidence in system operation.
• Smooth Handover - Coordinate project close-out and transition to service teams.
• Adherence to Standards - Ensure compliance with CTI's ISO 9001 quality processes.
• Completion Commitment - Drive projects to absolute completion, including invoicing, RMAs, and sign-off paperwork.

Key Skills & Qualifications

• Certifications: CTS, CTS-D, PRINCE2, ECS, IPAF, PASMA preferred.
• Manufacturer Training: QSC, Crestron, Extron, Absen, Ross Video, Biamp.
• Essential Skills: Leadership, problem-solving, commercial awareness, and multi-project management.
• Technical Understanding: Strong grasp of AV and technology solutions with clear communication skills.
• Software Knowledge: Proficiency in Office 365 and Microsoft Dynamics 365.

Personal Conduct & Leadership

At CTI, our Project Managers lead by example. You will:

• Coach and mentor team members to support their growth.
• Communicate with clarity and confidence to align stakeholders.
• Address challenges calmly and proactively to keep projects on track.
• Foster teamwork and collaboration across disciplines.
• Lead with integrity, accountability, and professionalism.

Join CTI as a Project Manager and take ownership of delivering projects that exceed client expectations.
Apply today and be the driving force behind seamless project execution.