Senior Project Manager

Ref: RPL000568

Salary: £51,356 p.a. plus benefits

37 hours per week

Fixed term contract until November 2027

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We are looking for an experienced Senior Project Manager to take charge of the implementation and delivery of the NEC Housing Case Management System. The system is the core platform that drives our day-to-day housing operations and underpins effective service management. This system is essential to helping us to deliver on our recently published Housing Improvement Plan and ensuring we provide high-quality services to our tenants.

This is not just another project, this is a high-profile transformation programme that will modernise our housing services, improve customer experience, and streamline internal processes. Your leadership will ensure that the system delivers the functionality and reliability needed to drive service excellence and meet our ambitious improvement goals.

Ideally you will be experienced in the implementation of the NEC Housing case management system. On a day-to-day basis, you will:

• Manage all phases of the software implementation, from planning to go live and beyond
• Manage a small project team who provide system support and future development
• Work closely with stakeholders across the organisation and externally, reporting on progress, risks and issues.
• Drive stakeholder engagement at all levels, building strong relationships to keep the project moving forward with confidence
• Ensure robust project management methodologies are applied to deliver transformational change successfully

You must have:

• A proven track record of delivering and supporting complex projects and programmes
• Experience in implementing NEC Housing Case Management System (highly desirable)
• Strong stakeholder management skills and the ability to influence and collaborate effectively
• Expertise in using structured project management tools and techniques to deliver change
• A passion for making a difference and the resilience to thrive in a challenging, high-profile role
• Experience of delivering complex system implementations within housing, local government, or related sectors
• Proven ability of managing suppliers, leading cross-functional teams, and maintaining tight control over timescales and budgets.

This is a fantastic opportunity to make your mark in a challenging role, allowing you to bring your project management skills and experience to an organisation that really makes a difference to the lives of the residents of Swindon.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

For further information about the role please contact Kate Bishop, email kbishop@swindon.gov.uk

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email resourcing@swindon.gov.uk

Closing date: 18 January 2026

Interview date: 28 January 2026