Job summary

The Project Manager is responsible for managing and delivering service-wide projects that support the Trust's objectives, particularly in the areas of patient care and process improvement. The role sits within the NHS Resilience Emergency Capabilities Unit, which oversees national-level interoperable capabilities such as Hazardous Area Response Teams (HART), Marauding Terrorist Attack (MTA), Chemical, Biological, Radiological and Nuclear (CBRN) response, Mass Casualties (MC), and Ambulance Command & Control (C2).

Main duties of the job

• Lead and deliver projects that enhance patient care and improve operational processes across the Trust.
• Apply project controls using PRINCE2/AgilePM methodologies, including configuration management, quality control, change and risk management, and stakeholder communications.
• Plan, manage, and monitor projects using advanced tools (e.g., Gantt charts, project management software).
• Analyse complex information, solve problems, and prepare reports for senior management.
• Ensure project outputs meet quality standards and compliance requirements.
• Support and guide project teams, facilitate stakeholder engagement, and present complex information to diverse audiences.
• Manage project budgets, procurement, and resources, ensuring financial accountability.
• Maintain high standards of information management, confidentiality, and compliance with data protection.
• Contribute to policy development and service improvement initiatives.
• Uphold Trust values of caring, respect, and teamwork, and adhere to safeguarding, equality, health and safety, and sustainability policies.

About us

The principal aim of the NHS Resilience Emergency Capabilities Unit (ECU) is to support the delivery of patient care and improved clinical outcomes in a range of challenging environments across England. The unit supports NHS Trusts and partner agencies to provide an effective response to the major and complex incidents defined within the UK's National Risk Register.

The NHS ECU is the national centre of excellence for emergency preparedness, resilience, and response across England's ambulance services. Hosted by the London Ambulance Service and commissioned by NHS England, we are dedicated to ensuring that the NHS is ready to respond to the most complex, high-risk, and challenging incidentswhenever and wherever they occur.

Formerly known as the National Ambulance Resilience Unit (NARU), the NHS ECU builds on over a decade of operational expertise, clinical leadership, and innovation. Our mission is to strengthen national resilience by supporting ambulance trusts and wider NHS partners with the capabilities, training, and coordination needed to deliver outstanding care in the most demanding environments.

Job description

Job responsibilities

Please see attached the Job description for the full list of roles and responsibilities for this role.

Job description
Job responsibilities

Please see attached the Job description for the full list of roles and responsibilities for this role.

Person Specification

Qualifications

Essential

• Degree in relevant subject or equivalent level of relevant theoretical knowledge
• Have a theoretical and practical knowledge of process improvement methodologies, Prince2 and a broad understanding of internal organisational policies and procedures
• Have a knowledge of 'Lean Thinking' methodology and experience in using the relevant techniques.
• Have knowledge of the common Microsoft Office suite of applications and preferably a working knowledge of Microsoft Project.

Desirable

• Prince2 practitioner

Experience

Essential

• The ability to communicate clearly to staff and with all levels of external business contacts.
• The ability to treat as commercial in confidence any commercially sensitive information which is gained during the course of a project
• Analysing non-clinical business issues that arise during projects and offer options for discussion and agreement for satisfactory resolution.
• Interpreting events throughout the project and how these may affect the project schedule, costs and / or quality

Desirable

• Experience in Chemical, Biological, Radiological and Nuclear (CBRN) or equivalent area
• Experience in interoperable capabilities for the Ambulance Service

Person Specification
Qualifications

Essential

• Degree in relevant subject or equivalent level of relevant theoretical knowledge
• Have a theoretical and practical knowledge of process improvement methodologies, Prince2 and a broad understanding of internal organisational policies and procedures
• Have a knowledge of 'Lean Thinking' methodology and experience in using the relevant techniques.
• Have knowledge of the common Microsoft Office suite of applications and preferably a working knowledge of Microsoft Project.

Desirable

• Prince2 practitioner

Experience

Essential

• The ability to communicate clearly to staff and with all levels of external business contacts.
• The ability to treat as commercial in confidence any commercially sensitive information which is gained during the course of a project
• Analysing non-clinical business issues that arise during projects and offer options for discussion and agreement for satisfactory resolution.
• Interpreting events throughout the project and how these may affect the project schedule, costs and / or quality

Desirable

• Experience in Chemical, Biological, Radiological and Nuclear (CBRN) or equivalent area
• Experience in interoperable capabilities for the Ambulance Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

London Ambulance Service NHS Trust
Address

Fire Service College,

London Road,

Moreton in Marsh, Gloucestershire

GL56 0RH

Employer's website