Job Description

Role Overview

• The Project Manager is responsible for leading complex, cross-functional initiatives from concept through delivery, ensuring projects are completed on time, within budget, and to agreed quality standards.
• Operating in an agile delivery environment, this role coordinates teams, manages risks and dependencies, and provides strong governance to deliver measurable commercial value aligned with strategic objectives.
• You will work closely with Product, Technology, Marketing, Compliance, and external partners to drive execution, maintain alignment, and enable successful outcomes in a fast-paced, dynamic environment.

Key Responsibilities

Project Delivery

• Lead the end-to-end delivery of strategic initiatives, including digital product launches, marketing programs, and regulatory or compliance-driven changes.
• Develop and maintain detailed project plans covering scope, timelines, resources, budget, and dependencies.
• Ensure delivery against agreed objectives while maintaining high quality and predictable outcomes.

Stakeholder & Team Management

• Collaborate effectively with Product, Engineering, Marketing, Compliance, Operations, and third-party vendors.
• Lead cross-functional delivery teams, fostering accountability, collaboration, and clear ownership.
• Manage stakeholder expectations through transparent communication and proactive issue resolution.

Agile & Delivery Leadership

• Champion Agile, Scrum, Kanban, and XP practices to enable efficient and adaptive delivery.
• Facilitate key agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
• Coach teams on delivery best practices, continuous improvement, and flow optimization.

Risk, Dependency & Governance Management

• Establish and maintain appropriate project governance frameworks.
• Identify, assess, and mitigate delivery risks, dependencies, and constraints.
• Track progress, manage change, and provide accurate status reporting to senior stakeholders.

Strategic Alignment & Value Delivery

• Ensure projects are aligned with strategic priorities and customer needs.
• Focus on delivering tangible commercial value and measurable business outcomes.
• Support decision-making through clear insights, trade-off analysis, and recommendations.

Skills & Experience

• Proven experience in Agile Project Management, ideally within digital or technology-led environments.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence at all levels.
• Demonstrated capability to manage ambiguity, complexity, and change in fast-paced settings.
• Solid understanding of delivery governance, risk management, and dependency coordination.
• Proficiency with project management tools and the MS Office Suite.

Role Focus Areas

• Product & Technology: Overseeing digital product development, system design, platform enhancements, and technical delivery initiatives.
• Marketing & Growth: Driving performance marketing initiatives, creative delivery, and broader marketing strategy projects.

Why Join Us

This role offers the opportunity to work on high-impact initiatives at scale, collaborate with diverse teams, and play a key role in translating strategy into execution while delivering real business value.

About Us

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.