How to apply

Please submit an up-to-date copy of your CV along with a cover letter (no more than 2 A4 pages Arial size 12).
We recommend that you consider the motivations, skills, knowledge and experience required for this role and ensure your application outlines where meet these criteria.

Applications will be closing 6th February 2026, but we may choose to close sooner if we recieve a vast number of applications.

Client Interface Project Manager

Salary: £56,000-£87,000
Location: Palestra & Hybrid Working
Contract Type: TfL - Permanent

The Role

The Client Interface Project Manager is responsible for delivering small-works construction, refurbishment, and reconfiguration projects across the TfL Head Office estate and, where required, R&U Operational sites. These projects typically run under three months and range in value from £20k to £1m.

You will work within the Moves Team, delivering demand-led projects driven by the Accommodation Change Request (ACR) process, supporting relocation activities, and ensuring high-quality outcomes across building services, systems, and fabric.

What you'll be doing

• Lead end-to-end delivery of assigned projects from initiation through to handover and close-out, in line with TfL project management methodology.
• Provide project support and assurance to Moves Coordinators when required.
• Establish, motivate, and manage project and design teams, ensuring cost-effective, timely, high-quality project execution.
• Plan, resource, and coordinate inputs across multidisciplinary teams, ensuring requirements are clear, agreed, and communicated.
• Ensure all project activities meet TfL standards relating to design, procurement, risk management, and construction processes.
• Negotiate, procure, and authorise contracts, variations, and payments within delegated authority levels.
• Oversee preparation and coordination of the Health & Safety File, statutory approvals, and required training.
• Provide timely, accurate project information for reporting and governance.
• Coordinate work with P&A Teams, Facilities Operations, and Group Procurement.
• Develop and maintain project plans, resource schedules, and cost management tools.
• Manage financial performance, ensuring delivery within agreed budgets and reporting against KPIs.
• Facilitate risk workshops and develop risk registers throughout the project lifecycle.
• Support procurement activity in line with TfL Commercial Services processes, including contractor and consultant appointments.

Skills, Knowledge & Experience

Skills

• Strong project planning, implementation, and delivery capability.
• Proven leadership skills with experience motivating and directing multidisciplinary teams.
• Ability to work under pressure to tight deadlines while maintaining quality.
• Excellent written and verbal communication skills across all organisational levels.
• Strong influencing, negotiation, and collaborative decision-making abilities.
• Effective problem-solving and ability to drive innovation.
• Strong budget management and cost-control skills in dynamic environments.
• Ability to manage customer expectations and deliver high-quality service.
• Ability to develop and maintain strong working relationships across internal and external stakeholders.

Knowledge

• Membership (ideally) of RICS, CIOB, APM or equivalent professional body.
• Degree-level education in a construction-related discipline OR significant proven project management experience.
• Strong understanding of contracts, procurement processes, financial control, and risk management.
• Knowledge of project planning methodologies and tools.
• Awareness of safety considerations in an operational railway environment (desirable).

Experience

• Significant experience managing projects valued up to at least £100k in complex, safety-critical, regulated organisations.
• Experience delivering projects within occupied buildings.
• Proven experience managing project finances, programme assurance, and control.
• Experience managing contractual obligations throughout the project lifecycle.
• Experience leading teams and building relationships across a wide stakeholder base.
• Experience in construction or engineering environments (essential).
• Familiarity with R&U processes and procedures (desirable).

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role and can be discussed with the Senior Recruitment Consultant but mostly include the below:

Final salary pension scheme (TBC subject to contractual terms)
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.
Eligibility - Internal employees

NPL Applications:

Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply. NPL's are not eligible to apply for secondment opportunities.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.